LANGUAGE TRANSLATION

Pranav Bhagat
Kilo Sage

Hi All

I want to translate value of a field based on user preferred language.

        Like User 1 in Spanish

        USER 2 in eng

so user 1 created ticket in spanish so when user 2 sees that ticket it should be automatically translated to eng.

but when I go to sys_language table I cant activate the language

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Can anyone help

PS:I have gone through links

Language Internationalization - ServiceNow Wiki

http://wiki.servicenow.com/index.php?title=Using_Translated_Text#gsc.tab=0

Thanks

Pranav

Dear ctomasi can u help

1 ACCEPTED SOLUTION
27 REPLIES 27

Need help with anything else?


scott barnard1
Kilo Sage

Hi Pranav



When you load you first language plugin you get access to the Languages subtree in System Localisation. You'll see:



Translated Name/Fields


Messages


Field Labels


Choices


Translated Text



You also get the debug options for I18N under the system diagnostics areas.



This is the very start of your translation journey



You'll get ServiceNow's translated items and when you change your language you'll see their suggested translations.



There is a lot in each pack so it can take a while to load. Just be patient etc.



Stuff that is not immediately obvious is that there are plenty of scripts, rules etc in SN that output messages. These are not always translated, you may have to create messages for them and use getMessage to call them in order to translate. Newer instances are better at this but if yours is an upgraded older one you may have some work on.



Also the translation of records is not dynamic. (Labels and choices etc are)



So if you select a language of spanish and type some words into a notes or text field and save the record it will not be translated into english if you change your language to english. This also applies to the system messages.



good luck


Pranav Bhagat
Kilo Sage

Thank you Scott and Chuck



I have successfully activated it but now I want to translate say short description



I fill SD with Spanish user in Spanish so once I log in with English user how to see translated thing



Thanks


Pranav


Hi Pranav,



The data whatever you are filling on the form will not translate automatically.



Thanks,


Ravi


Is their any way to translate it