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10-23-2023 11:40 AM
Hello ServiceNow Expert,
Need your assistance please, I have this requirement where I have a list collector field in the catalog item form that is dependent to another reference field.
Example:
Profile Name field (List Collector) will only display choices associated to the Application (Reference Field) being selected by the user.
I used this reference qualifier but it only works on Lookup Select Box
Reference Qualifier: javascript:'u_managed_application='+current.variables.application+'^u_active=true'
variable attributes: ref_qual_elements=application
how you can help me guys.
Thanks in advance!
Solved! Go to Solution.

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10-23-2023 06:58 PM

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10-23-2023 12:05 PM
@mark141230 Do you have u_managed_application and u_active fields defined on the table being referenced via the list collector?
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10-23-2023 12:13 PM
Actually the u_managed_application is a table where "Application" Reference field is pointing right now.
Then the list collector "Profile Name" is pointing to u_rba_matrix. The u_rba_matrix do have a field name "Application Name" which is reference to "u_managed_application".

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10-23-2023 12:21 PM
@mark141230 what is the column name for field Application Name defined on u_rba_matrix, if it is u_application_name then you can update your reference qualifier as follows.
javascript: 'u_application_name='+current.variables.application+'^u_active=true'
Hope this helps.
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10-23-2023 12:34 PM
Hi Sandeep,
I tried changing the qualifier based on your suggestion but still now working.
Here is my config