There is a JavaScript error in your browser console. In serviceportal i am getting the error.

function onLoad() {    var parentsysID = g_form.getParameter('sysparm_parent_sys_id');    var parentTable = g_form.getParameter('sysparm_parent_table');    if (parentsysID && parentTable == 'incident') {        var ga = new GlideAjax("SetAffectedUser...

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Update Incident Record - Assignment Group

Using Workflow Studio to build auto assignment for incidents. I am not able to pass the data pills from the  Trigger Record: (Assignment group [Record]), (Assignment group [Sys ID]), or the (Assignment group [Name]), to the Assignment group field of ...

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UI Policy, does Visible work with Dotwalked fields?

I have a UI policy running with these following actions: You'll notice that the field names are dot walked fields and we are trying to render them invisible in a specific scenario.  Except that we cannot.  We can render them read-only, but not invisi...

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Pivot table visualization type is not including in emails

Hey all, I'm facing this issue, when scheduled a dashboard containing different visualization types, including single score, bar, list, pivot table.The issue is I can't be able to see the Pivot table widgets in email report when delivered to me as sc...

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changing of version from australia to zurich without release instance

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in Now Mobile, hide Checkbox Variables with False Values at My Requests Record Screen

Hi Community,In ServiceNow Now Mobile, on the My Requests/ record screen, the Details tab displays catalog item variables.I have several checkbox variables, and when they are unchecked, they show as false.I would like to hide checkbox variables when ...

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UI Builder - hiding related tabs and Compose Email section

ahoy Now Ninjas! Anyone with any suggestions how to hide the highlighted sections in CSM/FSM Workspace?  I have checked all options as in here I searched around UI Builder but didn't manage to find it. Now I have 2 instances where one has the two sec...

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PDI waitlist

Hi, I have been on the waitlist for a Personal Developer Instance for about one week. My Developer Portal still shows No instance is assigned yet and You’ll receive an email as soon as one is available. Could someone confirm if this is expected, or i...

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Highliting on CSM/FSM workspace

Hello everyone,I have a requirement to highlight the Case form (body/frame) in the CSM/FSM Configurable Workspace when a specific condition is met, for example when Case Type = Mass Case.Additionally, I'd like to:Highlight the Case Number in the list...

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Variable must contain 12 numeric characters and not allowed single space in variable regex

Variable must contain 12 numeric characters and not allowed single space in variable regex For example there are given only 4 spaces or 12 spaces on that time also not allowed  

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Attachment Content Validation in Record Producer

Hi Everyone, I have a requirement where Attachment content need to be validated according to the defined template before submitting a Record Producer. How I can achieve this? Thanks in advance!

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Now Assist in Vurtual Agant

Like in the second image, 'Now Assist in Virtual Agent' doesn't show up in the list. Do you know what might be causing it? I compared the instance that's in the list with the one that doesn't show up, so I think the plugin is probably there.  

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Developing UI Scripts Compatible with Both UI16 and Workspace

Hi, all.I'd like to create a UI script that works in both UI16 and Workspace.I understand that for UI16, "ScriptLoader.getScripts" is used to call UI scripts, and for Workspace, "g_ui_scripts.getUIScript" is used.What is the best way to create a UI s...

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