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Clone case along with variables

I have a requirement to duplicate a customer service case along with all its variables in variable editor.Suppose a case is created and when analyst make field Private(custom field)  as true, then a duplicate case should get created and assigned to S...

Hafsa1 by Mega Sage
  • 97 Views
  • 1 replies
  • 0 helpfuls

Format created Excel file

“I have the script below that creates an Excel file and attaches it to an Incident. How can I place the last three cells (Test 7, Test 8, Test 9) under the Test6 cell? Just like in the picture.”  var rows_data = "";var columns_of_excel = "<?xml versi...

DoDolabs____0-1763315168954.png

Edit after submitting

Hi, I hope someone can help me with my question.I created catalog item (record producer type) the business wants to give the submitter access to edit their request after submitting (more so update some fields where their answer at the time they submi...

sparkles by Tera Contributor
  • 689 Views
  • 2 replies
  • 0 helpfuls

Scripted Rest API - Bulk Operation

Hi Friends, I am working on an interface where third party will be pushing the data into ServiceNow in one by one through Scripted Rest API. Entries created will be like 100K per hour. To improve the performance, I want to use import sets and transfo...

Khanna Ji by Tera Guru
  • 753 Views
  • 2 replies
  • 0 helpfuls

Resolved! Enable to write a blog

Hello Team,I want to publish a blog for the #BuildWithBuildAgent challenge, but I am not able to see the “Write a Blog” option on the Developer Blog page.Kindly enable blog posting permissions on my ServiceNow Community account.My profile link: https...

arpitmittal by Tera Contributor
  • 2209 Views
  • 7 replies
  • 2 helpfuls

Resolved! CAD example question

Hi all, I’m currently working through some CAD practice tests and I’m not completely sure about the answer to the question below. Could someone help me out? 1. Where do you configure the conditions for a decision?A. On the Decision nodeB. In a script...

jcb1 by Tera Contributor
  • 480 Views
  • 2 replies
  • 0 helpfuls