Every day we have scheduled export to send files from ServiceNow -> MID Server -> GCP. But it have possibility failed to transfer when we got authentication fail during MID Server -> GCP (intermittent).My objective is to send email notification by tr...
Hi All, I have a requirement to restrict access to particular incident records based on Role and Business service.The incidents created from "Payroll Issues" record producer must be visible only for the users having Role- ( payroll + itil ) and havin...
Hi All,I am creating a new Project Status Report Template form the Document Template in 'New' Project Workspace. https://[instancename].service-now.com/now/workspace/project/home/sub/status-report/pm_project/[projectsysid]/params/page-name/status-rep...
If you have it enabled in Production to search content from an employee portal, I like to connect over zoom with you to see how it behaves. I will buy you a cup of coffee/dessert or even pay for your time if you are not in the US.Thanks for reading...
Hi community members,I have a wired requirement where we can't use Cart on our portal because we are requesting technical services from this specific portal.We need to have a single catalog item request form, from where user can add multiple values t...
Hi Team,I am acting upon the role of a Release manager in our team. And I have noticed an issue which has occurred multiple times now with our current release process. The scenario is this:We package our update sets in our DEV instance before we rele...
Hi, I am trying to create a parameterized test. I am stuck at the following step (see screenshot 1). I watched a couple of SN community video clips, but I can't get the same screen (see screenshot 2) where I can enter label and value. Any help is app...
Arrays are one of the most powerful tools in JavaScript. Whether I'm working on a shopping cart, building a playlist, or managing a to-do list, arrays always find their way into my projects. When I first started out, the concept felt mysterious, but ...
Hi,I'm seeing strange behaviour on my instance, or at least behaviour I wouldn't have expceted. I have a scheduled job that pulls CSV files from a MID server and attaches them to a data source, where they get imported and transformed. To do this, I f...
Hi all, my question is: why does ServiceNow default to a STARTSWITH query as opposed to a CONTAINS query? For some background:We often hear complaints that users cannot find what they're looking for when using reference variables on the employee port...
I am populating a list collector base on the value of another list collector. This works great but the focus shifts to the second list collector and users might be confused, I'd like to refocus on the original list collector after populating the sec...
Hello, I have a scoped app that has a tab where I created a declarative action as a client script. I then added the script below in order to open a form. The issue is that it not only opens the form with a tab next to the case, but I am also openin...
I'm trying to show/hide icons on the Workspace LHS toolbar based on some conditions (not roles) but cannot find any documentation on what objects are available. I have seen the following "condition" object "condition":{ "tableD...
Hi All,Please share your inputs /idea on below concern.I would like to add Response Category field with Dropdown list, please let me know who can we do it.UI PAge : sn_templated_snip_message_template (OOB),based on Category selection on ui page Temp...
I have one filter on the Service Offering table which should allow selection of Service Offerings that are parents in the cmdb_rel_ci table. This filter is followed by another filter that looks at the Application Service table [cmdb_ci_service_auto],...
