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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer forum ATF - Shared Parameter on Test basis Currently, once we enable the "Parameterized Test" option on a test, all shared par... Read More Developer forum SAM Pro–Workday Integration: 403 Error During Connection Validation Hi everyone,We are con... Read More Developer forum Has anyone successfully replaced traditional Knowledge Search with AI Search? Has anyone successfull... Read More Developer forum Refernce qualifier on Lookup select box HI community, I have record producer with two variables. Leave type and Leave type ... Read More Developer forum it is possible to trigger one fulfiller task (out of 3) regardless of the approver status of the req Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More ServiceNow University Community Events Office Hours Live with Frances Frei — What Great Coaches Do — w/ Anne Morriss (AMS) Register Here! Each 60... August 14, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/a3sr8CnvTKOT_VOfLYJQOg#/registration Read More Federal and U.S. Public Sector SNUG ServiceNow AI Summit - Dallas ServiceNow AI Summits are free two-day events where you can turn curiosity into cap... August 17-August 18, 2026 6:00 AM Irving Convention Center at Las Colinas, West Las Colinas Boulevard, Irving, TX, USA Read More HAM events Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Looking to get hands-o... August 17, 2026 6:00 AM Read More SPM events Dallas Learning Lab: Autonomous IT: Your Roadmap to Zero Looking to get hands-o... August 17, 2026 7:00 AM Read More CMDB events Dallas Learning Lab: Unlock Value with AI-driven CMDB Data Foundations Looking to get hands-o... August 17, 2026 7:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Resolved! PDI Being Reclaimed for No Reason - No New PDIs Available

I have received emails stating my PDI will be reclaimed tomorrow, with no reason given.  It is not due to inactivity as I use my PDI every day.  I know that PDIs are unsupported and can be reclaimed whenever SN feels like it.  My concern is I have co...

  • Question

ATF - Shared Parameter on Test basis

Currently, once we enable the "Parameterized Test" option on a test, all shared parameters defined in the system automatically become available and show up in that test.Is there anyway ServiceNow allows to remove or add existing shared parameters on ...

  • Question

Resolved! Unable to set collaborators in Demand from a business rule

I'm am trying to populate the Collaborators field in a Demand using a script include and business rule, but it doesn't get populated and I don't know why. For those who may not use Demands, the Collaborators field is a list of users who are collabora...

  • Question

KB authors cant see their draft articles

Hello. in our prod kb authors cant see their articles that are in state "draft".the user diagnostic says they should have access to it. but still they get a blank screen with lock telling them secuirty wont allow it. When they go into "unpublished" t...

  • Question

Refernce qualifier on Lookup select box

HI community,  I have record producer with two variables. Leave type and Leave type detail. Both of them are look up select box type.   When I choose value from Leave type I want that reference qualifier will filter leave type detail options accordin...

  • Question

UI Builder client handler how pass url

Hi team, I want pass url in UI Builder client handler.when hardcoded its redirecting but there multiple upper instance UAT, Prod , it is not proper to hardcode. please suggest a solution call url of current instace to UI Builder client handler

  • Question

Incident: Developer Site Restored and PDI Availability Issues

  Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait.    All developers have been given additional time to acce...

  • blog

Set Platform Analytics Dashboard as Homepage in Australia

Hi AllWe have a requirement where different units are using the same ServiceNow instance. We need to set a specific platform analytics dashboard as the homepage only for users belonging to one particular unit, without affecting users from other units...

  • Question

state not update

Hello,Im creating ebonding of problem in servicenow instance both side problem create and update all fields update but the only is State(life cycle) is not change.Ex. In A create/update to B create/update in this process all work short description, d...

  • Question

Disable Attachment Upload on Service Portal for Closed RITM

Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...

  • Question
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