Hi I'm trying to manage our approval email notifications appropriately and am running into questions and not sure how to proceed. In this case, we have 2 different approval notifications being sent out to approvers when an approval is inserted:Notifi...
So simply I have a custom flow designer action using JDBC Step that inserts data into an Oracle database, when there is an error on this insert, I need the action to be treated as a failure, not a success so I can perform error handling and then acce...
I have a multiple choice variable that I have set as hidden but I still see if flicker / show temporarily at the top of my catalog item on the initial load. It's for debugging and I do not want the users to see it. I have some actions that will set i...
I would like to display an image whenever users log in to ServiceNow on special days such as Independence Day, New Year, Christmas, Thanksgiving, etc.The image should appear like an advertisement banner (for example, a celebration graphic) with an op...
I am designing a subflow that needs to perform up to a specified number of checks for a condition. Looking for an approach that will be equivalent to a workflow turnstile, or a counter to use in the loop. Any recommendations?
Hi , Good Day.!Requirement is : whatever the CI am selecting when submitting in RITM, that same CI should be duplicate / auto reflect to SCTASK also. Screenshot can't post, sorry.
We have a UI Page which has a pop-up and if they click OK the processing script will run. In the processing script we call a sub-flow. Our issue is that the sub-flow updates a field, but the UI Page returns back to quickly to the form, so that the fi...
We have implemented Walkup and have been running it for a couple weeks and ran into an issue where a technician didn't log out at the end of the night and was on PTO the rest of the week. How do you remove a technician from a Kiosk? We tried de-activ...
I have a user part of an assignment group, but when a ticket is assigned to the group that user belongs to, that user doesn't receive a notification. When I check the email log this is what I see: What does that mean? Can someone help me with this ...
I currently have a workflow that has a run script in it that kicks off a Flow. This is working as expected. One question I have though....how can I pass a workflow scratchpad variable to the Flow? I know the Flow can read the inputs from the Reques...
Add User to Group through Microsoft Entra Action is not working as expectedUser is not member of that Azure AD group and after integration failed, user is added mauallyError: User is already added to the GroupWhat might be the issue and how to figure...
Hello! I created a custom portal widget that allows a user to download a document residing on a task, upload that document after they download it, and reject the document task if necessary - essentially our custom usage of document tasks. It is work...
I have a requirement to build a workspace that is also mobile-friendly, so I'm unable to use the OOTB templates provided by ServiceNow. As such, I'm rebuilding some of the pages from scratch to make them mobile-friendly. One of the ones I'm having di...
Hi Community,I recently worked on a catalog item variable where I used a Lookup Select Box that referred to the Groups [sys_user_group] table. I needed to filter the groups dynamically using a Reference Qualifier.Here’s the qualifier I used:javascr...
hello, I have tried for 2 days now, to simply create an APP using App Engine Studio but keep getting the error, this is on Yokohama version. I have tried changing scopes to Global, and literally used like 30 different completely random "scope names",...
