function onSubmit() { var knowledgeFlag = g_form.getValue('knowledge'); var knowledgeArticle = g_form.getValue('knowledge_article'); if (knowledgeFlag === 'true' && knowledgeArticle.trim() === '') { alert('Please select a before submi...
Hi team. When i am manually creating an incident for the same assignment group the sla is starting but when done via transform map, the sla is not starting. i have checked the Run business rules but still not working. Below is the transfrom map used....
var gr = new GlideRecord('incident');gr.addEncodedQuery('sys_created_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()');gr.query(); Can anyone please tell me what is wrong with this script
I want to make sure , I'm not missing something that is obvious. I have a scoped app that has 4 business rules, Script is correct on these. Its only become issue based on type of BRs and I want all of them work in Sync by setting them to correct typ...
Hello, I need help adding change request type (Normal,Emergency,Exception) in the subject line of the email.Note: Exception is a checkbox: "u_exception" and Change type field is: "type" when I added in the subject line ${sysapproval.type} it displaye...
function onSubmit() { var ip = g_form.getValue('ip_Address'); if (!ip) { return true; } var ipRegex = /^(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\. (25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\. (25[0-5]|...
Hi Team,I have a requirement like below, AC1 - Given that I am a knowledge user (ITIL )When I navigate to the Portal, and view an article in the ABC Knowledgebase and select an article rating of 2 or below AND I submit feedback with a reason selecte...
Hi Team, I have a requirement like, When an particular KB ( say Known Error KB) article is published, it goes for first approval to the Ownership Group (or KB Manager if none), then for second approval to the Test security group, and is published on...
Hi Everyone,I have a Catalog Item with a Reference variable called Traveler Name that points to the user table. I want this field to automatically show the currently logged‑in user when the item is opened in Service Portal. I have tried setting a def...
Hello experts,I am working on integration request to integrate with UiPathI have installed the spoke and connection is doneNow when I am trying to use the action Add Item to Queue, I was getting dynamic input errorafter diving deep, I saw the 2 inter...
Hi everyone! My name is Caitlin Kenny, and I am the Staff UX Researcher for Mobile Platform topics. I currently have a research opportunity I am recruiting for that I would love to be shared out to any customers who are involved in the creation or c...
when we open a catalog item form, the drop-down text is white and the hyper link is dark blue, as sh
Dynamic Filter Options allow you to use JavaScript logic in filters instead of hard-coded values. This is very useful when filter results should change based on the logged-in user or business logic. step 1)Create a Script Include that returns an arra...
Hi everyone,I’m facing an issue with a Catalog Item in Employee Center. I have a form where users can schedule sessions and add participants using a Multi-Row Variable Set (MRVS).The Workflow: When the form is initially submitted, an email is sent to...
Hi all,I’m working on a catalog item (Service Portal) that requires users to upload a .csv file using the default portal attachment.I need to:Prevent submission if the attached file is not a .csv or is missing required headers (like batch_ref, origin...
