In ServiceNow Walk-up Experience, I need to have two different types of appointments; one (call it ATA) takes an hour and the other (call it ATB) takes 30 minutes. So they will each need their own Advanced Configuration (sn_apptmnt_booking_service_co...
Hello, When searching for an SN item that may have been deleted or that the user does not have access to view,a "Record not found" message is displayed upon clicking the record link. Could you please let us know where this message is generated from, ...
Trying to understand the differences between the Form Builder/Design Form vs the Layout Form options when trying to layout a form. I ave a form with a lot of sections I am trying to consolidate into less sections. The form currently, using UI policy,...
Simplify Complex Logic with ServiceNow Decision Tables! What is a Decision Table?A Decision Table in ServiceNow allows you to define and maintain conditional logic in a structured, tabular format. Think of it as a no-code way to evaluate multiple co...
Hey all - I did read through some other posts but didn't find what I was looking for as I had already done those steps of troubleshooting. I am working on rescoping some of our work as our SOW was stood up quickly and before there was much in docs/su...
Sample Requirement:In a Record Producer (or Catalog Item):If the variable Category is Software, the tooltip for field Subcategory should be "Hello World".If the variable Category is Hardware, the tooltip for field Subcategory should be "Hello World 2...
I looked at https://www.servicenow.com/community/servicenow-ai-platform-forum/adding-the-activity-formatter-to-a-custom-table-s-form-view/m-p/1139989 and created the new activities formatter AND added it to my form.I get an error "The Activities form...
Since upgrading from Washington to Yokohama, the password reset has stopped working I am working on external user registration functionality. Everything seems to be working ok except for the password reset portion (which was fine before the upgrade)....
Hi Everyone. I have created two variable sets one is single row variable set and another is multi row variable set. In single row I have a variable called facility which is select box with choices like MBC, FMC, MNHand in multi row variable set I hav...
Hi everyone,I need to create the ATF in the workspace. The scenario is to open a form, click a Ui button, and another form should open. Could you please guide me? Thanks
I created decision table when selecting choice based value if it is mach it return the user record for approval. But my decision table configuration is not returning some user record even thought the choice value is mach. see below image for config: ...
The below screenshot is the original workflow for updating CIs, and works; it has been working for several years now.We were asked to remove the Approval, so we did. The workflow APPEARS to work correctly-Despite the lack of errors, and despite the t...
I have an idea I'm working on, what's left is to implement the REST step but I'm a bit lost. Would appreciate anyone that can help me implement that and send a PR let me merge so I can submit. The whole logic has been completed already but if you hav...
I have a requirement to autopopulate the {subject person} in the description of HR task template. The subject person refers to another table. The description is like '<some text {subject person} some text>'. I have to only change the subject person d...
can we add update selected functionaty is WORKSPACE it is possible if yes then how i add this in WORKSPACE
