Workflow is not triggering

sola2
Tera Contributor

I am creating a catalog item workflow, the problem is that it is not triggering until you manually approve the request. I know that to fix this I need to change the begin condition from "Always" to "If condition matches". How can i make the condition so it triggers even if the request says pending approval.

sola2_0-1740170274195.png

 

1 ACCEPTED SOLUTION

priyatam_pvp
Tera Guru

Change the Begin Condition in the workflow from “Always” to “If the condition matches”, then set the condition as:

[Requested Item → State] [is not] [Cancelled]

[Requested Item → State] [is not] [Closed]

 

This will trigger the workflow even if the request is pending approval.

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1 REPLY 1

priyatam_pvp
Tera Guru

Change the Begin Condition in the workflow from “Always” to “If the condition matches”, then set the condition as:

[Requested Item → State] [is not] [Cancelled]

[Requested Item → State] [is not] [Closed]

 

This will trigger the workflow even if the request is pending approval.