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07-07-2026 12:46 PM
I received the following email regarding PDI. This is not the inactivity monitor.
Is there a way to retain the PDI?
Solved! Go to Solution.
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07-07-2026 06:49 PM
Hi @akshayashetty .
I had been using my PDI for a long time, but I received an email similar to yours.
Despite what the email stated, my instance went offline immediately.
I waited for half a day, but it never recovered.
Therefore, I requested a new PDI. According to the banner header on the Developer Site, PDIs are currently unavailable, suggesting that even if you join the waiting list, it will take a long time before one is assigned.
regards,
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07-07-2026 06:49 PM
Hi @akshayashetty .
I had been using my PDI for a long time, but I received an email similar to yours.
Despite what the email stated, my instance went offline immediately.
I waited for half a day, but it never recovered.
Therefore, I requested a new PDI. According to the banner header on the Developer Site, PDIs are currently unavailable, suggesting that even if you join the waiting list, it will take a long time before one is assigned.
regards,
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07-08-2026 02:42 AM
I have taken backup and requested a reset. I have received a new instance, hope it has reset the reclaim process as well and I don't have to join waiting list for new instance, fingers crossed!
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07-09-2026 05:25 AM
Hi,
How did you back up and request for a reser and also a new instance? I need help please, thank you.
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07-09-2026 06:27 AM
Hi,
I took backup using update sets. All my changes were captured in update sets, so it was easy. You have option to get new instance name when you opt for reset.
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07-09-2026 06:33 AM
Can automatic reclaim be stopped?