Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

Your Personal Developer Instance (PDI) is scheduled for automatic reclamation

akshayashetty
Tera Contributor

I received the following email regarding PDI. This is not the inactivity monitor.

akshayashetty_0-1783453527346.png

Is there a way to retain the PDI?

1 ACCEPTED SOLUTION

mugi-san
Kilo Sage

Hi @akshayashetty .

I had been using my PDI for a long time, but I received an email similar to yours.

Despite what the email stated, my instance went offline immediately.

I waited for half a day, but it never recovered.

Therefore, I requested a new PDI. According to the banner header on the Developer Site, PDIs are currently unavailable, suggesting that even if you join the waiting list, it will take a long time before one is assigned.

 

regards,

View solution in original post

16 REPLIES 16

No mate. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Tanushree Maiti
Tera Patron

Hi @akshayashetty 

 

FYI ->Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

ralvarez
Kilo Sage

Same happened to me this week: got the email, logged into the instance, it went offline anyway. So update sets are the right call, but doing it by hand every time is the part that never happens until it is too late.

 

I ended up automating it and put it on Share (free): Instance Backup lets you define what to export per table, runs on a schedule, and produces standard update set XML you just import and commit on the new PDI. It can also push each backup to external storage, so the copy survives even if the instance is reclaimed before you notice.

@ralvarez so it ( Instance Backup ) needs to be downloaded and installed/imported and then configured for automation to work?

ralvarez
Kilo Sage

Yes, that is the flow, and it is a one-time setup. Download it from Share, import the update set into your PDI and commit it, then create a backup definition (which tables to capture and what to export from each) and give it a schedule. From there it runs on its own and produces the update set XML for each run, which you import and commit on the new instance if you ever need to restore.

 

If you also want the copies to survive the instance being reclaimed, add your external storage details and it will push each backup there.