- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2025 07:26 AM
In the Digital Product Release workspace, tasks and approval tasks defined in a release template seem to be triggered simultaneously, regardless of the "Order" specified in the template.
Is this the intended behavior, as per ServiceNow's OOTB design? If so, is there any OOTB feature or workaround (e.g., using Flow Designer) to enforce sequential task execution or define dependencies between tasks?
I'm looking for guidance on how to configure tasks so they trigger one after another based on completion, without custom development if possible. Any suggestions or documentation references would be greatly appreciated!
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2025 08:53 PM
Hi @rafaelmasil - we're aware of this behaviour and will be adding an enhancement so that Order will be used to sequence the activities. No ETA yet on when this will be available.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2025 08:53 PM
Hi @rafaelmasil - we're aware of this behaviour and will be adding an enhancement so that Order will be used to sequence the activities. No ETA yet on when this will be available.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2025 09:08 PM
yes, in ServiceNow digital product release, tasks and approval tasks from a release template trigger simultaneously by default, as per OOTB behavior.
create a flow that triggers tasks sequentially based on completion and use wait for condition to check task completion before triggering the next.
set predecessor and successor fields in tasks. ensure tasks have the correct state transitions to enforce sequence.
configure approvals in flow designer before triggering tasks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thursday
This capability is now available as of DPR version 2.2.1. You can enable with sys_property sn_dpr.sequential_task_execution = true