The CreatorCon Call for Content is officially open! Get started here.

DPM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Basic question on PPM

Hello all,just a simple and basic question about PPM (Portfolio Manager) module. Is it belonging to some "general units" such as ITSM, Service management etc ?  Or is it standalone, that is a single module, within ServiceNow?Thanks a lotAdriana 

Business application portfolio "needs attention" section

Hello, I have a business application portfolio under enterprise portfolio. I have logged incidents and changes against the business app CI. I have waited 24hrs+ for the changes and incidents to appear in DPM workspace. However, the score cards are st...

Khill by Tera Contributor
  • 390 Views
  • 2 replies
  • 0 helpfuls

Default Service Portfolio and remove Need Attention Panel

Hello All, 1. Currently we have 1 Service Portfolio available in DPM and we need to default it to the same instead of user selecting it. Just want to check if there is any option to do that?2. Also we need to remove the Needs Attention panel from Ent...

Need Real-Time Updates for Items on Landing Page of DPM

Hello, I am creating this post to ask a question on the little item boxes that can be added to the Digital Portfolio Management home screen to track the status of Business Applications, Services/Offerings, and Application Services. After some testing...

JoeyH by Tera Contributor
  • 505 Views
  • 3 replies
  • 0 helpfuls

Indicator Abbreviation in DPM

Hey all, I'm looking for help with creating custom indicators and displaying KPI scores as abbreviations in DPM. I successfully modified the indicator using Platform Analytics, and the abbreviation feature works well there. However, in DPM, I can't s...

Resolved! Changing DPM Widget

Hi, Within Digital Portfolio Management, is there a way of changing the colour of the widgets.  Such as within the OOTB Open Incident widget when on the Run tab of a Business Service - can a threshold of some sort be added for example when Incidents ...

joshuahigha_0-1726145110974.png
joshuahigha by Tera Contributor
  • 990 Views
  • 2 replies
  • 1 helpfuls

Resolved! Service Builder stopped working after upgrade to 3.1.3

Anyone else failing to use Service Builder when installing: Service Builder 3.1.3 and DPM 6.0.8. When opening a service which is operational and attempting to submit we get the error from a validation script: Status can only move forward to retiring ...

Empty Data DPM

Hi, Within DPM workspace and accessing a Business Service offering - the KPI's are not picking up any data and are not populating the Widgets Has anyone experienced this? It seems be associated to Availability, however when adding items on the DPM ho...

joshuahigha_0-1726564364876.png
joshuahigha by Tera Contributor
  • 938 Views
  • 2 replies
  • 3 helpfuls