Enterprise model management Classification not appearing
Hi,The Classification option is not appearing in my Model Management module, nor is it appearing in the Asset Operations module. What am I missing?
Forum Posts
Difference between Initial Event Time and Event generation time in ServiceNow Event Management
Hi Team,For some of the alert in system we are seeing that the Initial Event Time and Event generation time is different. I got the basic difference from Google but what to know why this is happening as it is creating confusion for the users.Thanks
tenable integration with ServiceNow
Hi All , Can anyone explain how many days it will take to integrate with tenable with ServiceNow. what is integration with tenable with ServiceNow. Thanks and Regards,Chandan Patra
Resolved! save as daft and submit button is not visible in the ESC portal
Hi all, ESC portal :when i checked i found that save as daft and submit button visible but when i impersonate some users i found that save as daft and submit button is not visible , Can you guide me Thanks,Chandan
EAM Quick Start Tests
Hello, When will quick start tests be created and posted on Docs for EAM? Thanks, Amy https://www.servicenow.com/docs/bundle/yokohama-application-development/page/administer/auto-test-framework/reference/available-quick-start-tests.html
Does EAM support IOT capabilities for CNC machines
Hello, We are on our way to start using servicenow EAM, we are asking if we can collect IOT data from CNC machines and provide heath, status, alarm dashboards on ServicenowIs it something supported by servicenow ? I didn't find any technical document...
How to Link Assets to Work Orders in EAM?
Hi everyone,I’m working on setting up asset relationships in ServiceNow EAM and I’d like to know the best practice for linking assets to work orders. Should this be done manually, or is there a recommended automated process within the platform? Also,...
How are you leveraging the ITAM module to drive strategic business decisions, rather than just track
We’ve been helping clients optimize IT Asset Management (ITAM) using ServiceNow, and one topic that often surfaces is aligning ITAM with broader organizational goals beyond compliance—like ESG reporting, predictive procurement, and asset lifecycle co...
work orders are not generating under Maintenance plan in Planned Maintenance
HI Team, After following the above steps, Recurring work orders were not getting generated as per the Maintenance schedule & work order template also configured for the respective Maintenance schedule. Below are the screenshots on the same. as per th...
Enterprise Inventory Stock Order Receipt -> Asset Stockroom cannot be updated
I cannot modify the 'Stockroom' or 'State" or "Substate' fields for assets created via Purchase Order (PO) receive. Although I have an admin role, these fields are consistently greyed out, preventing any changes after initial generation.
Request for Demo and Guidance on ServiceNow Asset Management for OT Systems
Hi there, I’m new to the ServiceNow platform and currently part of a team responsible for supporting, installing, maintaining, and managing OT assets—both hardware and software—used in traffic systems. Our scope covers both backend infrastructure and...
How to make cient script for empty mutli row vairbale
These details in the form are necssary so when I make the filed Firewall details empty it should not generate any REq or it should not generated it's task number then . Whenerver we click on Add button this kind of form is appears :- when I make it...
Question about TNI
I have a prospect interested about TNI to manage their cross-connect and their IT rooms plans. This prospect is a Datacenter provider. Could you explain to me if that's only feasible with this kind of solution or are there other options like faciliti...
Data Normalization Services
Has anyone successfully implemented Data Normalization Services? We have Companies that are not setting Normalization to false when the "Run data normalization job" is run. We have used setup the Data Normalization Guided Setup as per the ServiceNow ...
Resolved! How to see Custom Table counts with Subscriptions?
Working on an instance with Enterprise Asset Management. The ServiceNow Docs recommend creating a new table when creating a new Asset Class. I want to know how many custom tables come with the purchase of Enterprise Asset Management, as an example. I...
