Announcement not displaying on Employee Service Center

Li QingWen
Tera Contributor

Dear All,

I created an announcement and added Employee Center in portals related list but still it's not displaying as banner in ESC portal, and I've put the announcement widget into the ESC home page.

Thank you!

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Li QingWen 

did you check any OOB announcement?

Did you try to clear instance cache using cache.do and then logout and login again?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Abhay Kumar1
Giga Sage

@Li QingWen Verify your entered portal details vs behaviour, even you can be confirmed by removing any added portal but pls check this first in lower environment.

Ankur Bawiskar
Tera Patron
Tera Patron

@Li QingWen 

did you check any OOB announcement?

Did you try to clear instance cache using cache.do and then logout and login again?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thank you!!!