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Forum Posts

Adding search functionality on the My Tasks page

Adding search functionality to the HRM Todos Summary widget on the My Tasks page OverviewThis functionality provides a search bar for dynamic filtering of records on the "MY Tasks" page. Users can search by entering the number or short description of...

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Knowledge Articles not populated on the ESC portal

Hi I have a knowledge article when directly search on the ESC portal the Knowledge article or Knowledge Bases (Knowledge Base Criteria is also valid) are not showing up, But on the Knowledge I have added connected content and if I navigate to that pa...

Sagar Rd by Tera Contributor
  • 1737 Views
  • 3 replies
  • 0 helpfuls

How to enable Now Assist Self-Service in ESC?

Saw this feature in the May Release of ESC, I have upgraded to the latest ESC, but receives error " Now Assist Self-Service is not enabled for this portal! " The instance has Now Assist license enabled, and it works perfectly in sidebar. 

kyb8 by Tera Contributor
  • 1181 Views
  • 1 replies
  • 1 helpfuls

Data visualizations data missing

There are no data visualization data available.Platform Analytics - Data Visualizations - All > Search by name "Active engagements with Security Schedule by risk scoreAdmin user could able to see the data Visualization data,whereas non-admin users co...

Nithya Devi by Tera Contributor
  • 570 Views
  • 1 replies
  • 0 helpfuls

Create a static widget with 3 topics in Employee center

Hello all,I want to create a static widget in the Employee Center to show only three parent topics such as Hardware, Software, and IT for IT.I cloned the 'Popular Topics' widget, but I'm unsure which API to use to achieve this.Can someone please help...

bondita1 by Tera Contributor
  • 459 Views
  • 1 replies
  • 0 helpfuls