Hi, We have knowledge articles associated to knowledge base "IT Services". How can we show only those articles in certain topic? For example, in "Software Issues", we want to show articles associated to "IT Services". Thank you in advance.- Padam
Hi Everyone,I have cloned hri_user_profile page and user_profile page for Employee center pro for one of the requirement and then updated the page route maps to route the My Profile to custom page but there is some issue user_profile page is not show...
Hello! We've recently started routing all team members to the esc_knowledge_home page in Employee Center for their non-Workspace Knowledge searches. By default this page has the "KB Knowledge Bases" widget that displays the available Knowledge Bases....
Hey SN Comm Team!I, for some reason, am having a tough time figuring out where I can remove the Description field from the HRM Todos Summary widget. I am using HR Case Header Configurations to display information below. However, I am unable to remov...
Hi all, Just wondering if anyone has done some work on Employee Center and the "HRM Todos Summary" widget. Specifically, getting more details visible on the "Details" tab, when it concerns an HR Case. See below image. What I'm after, adding for examp...
Hi all, The Search on the org_chart Page in our Employee Center doesn't.... search. It shows some employees and not others and I cannot for the life of me figure out why. I can't even find where the configuration or options for that search is or wher...
We are currently conducting discovery to build an entirely new ServiceNow instance due to two companies merging as one. Today, ServiceNow is mainly utilized for our internal customers to interact with IT, place requests (i.e. equipment, software enh...
Hi folks,i've requirement to create a new container single row with two columns(col1 and col2), we've two widgets in col2 , after adding widgets both the columns should have same height, how can i achieve this?
Need to reduce the size of the questions and dropdown for survey in esc portal.
How do i add assignto field on this widget its already exist in table
Hi community,Our company's finance department, sometimes needs to open up a ticket for invoicing etc. which they for now, send out a ticket where they set the "Opened by" to some shared mailbox, connected to that entity's department.But we only have ...
We are looking to write documentation and guidelines for our COE's for when we add to our Mega Menu with New Topic pages. What are the best criteria, how much content, what's the audience etc. Does anyone have documentation or best practices they u...
Hi - we are migrating to Employee Center. In the 'Support Resources' section, is it possible to add ServiceNow Community content? The available options are knowledge, requests, and catalog. But we would also like content (questions, blogs, events)...
Can i change the 3 options displayed in the Provide feedback drawer? If so, where can i configure it? i tried to update in the Assessment Metric Types asmt_metric_type table but it doesnt reflect in this feedback drawer Assessment Metric Types asmt_m...
Hi everyone,I'm working on creating a custom user portal in ServiceNow, and I want to use a different design while still leveraging the existing widgets from Employee Center.Would it be better to:Create a completely new portal and reuse the widgets?C...
