Resolved! Need help in finding OOB Feedback modal #yokohama
Could you someone help me where i can find the OOB Feedback modal as below when user clicks on yes & No, Thanks in Advance.
Forum Posts
Resolved! Quick link to call a phone number
Hello, I would like to create a quick link in EC so users can click it and call the help desk through Microsoft Teams. I was hoping to use the 'External link' content type and use a URL however I noticed when I put 'tel:3334445555' in the field it ge...
Multiple AI search result actions associated to a single AI search source?
Hello -Has anyone successfully associated multiple AI search result actions associated to a single AI search source? We have a single search source (Topics) with multiple search sources (two different page templates that point to different pages on t...
Resolved! There are no Approvals showing
When I click on "My Tasks" in the header, it displays empty approvals, despite the fact that the user currently has pending approvals (To do). I have verified in my PDI, and it is functioning correctly there. I am uncertain about what might be missin...
Resolved! Approvals not showing on portal
Hello! We are in the process of migrating to Employee Center (non-pro) and while doing some testing I encountered an issue that I cannot resolve. In our test environment there are users that have pending approvals which I would expect to appear in th...
My Tasks pn employee center portal does not show any Approval records for an ITIL user.
Hello All, We have an issue in our instances that the approval records does not show up in 'Open' , 'Completed' tabs of My Tasks page.When checked in PDI, we found that the my tasks displays data for approval records to all the users including the en...
Resolved! Approvals doesn't show up on "My Tasks" in Employee Center
Hi everyone! We have an issue where all of our users with ITIL roles does not see the approvals under "My Tasks" in Employee Center. Can someone help me how to fix this?
How to access Shadow DOM with CSS in ESC Portal
Hi developers, I would like to add underline when hovering on the facet pills.On the developer tool, show me this shadow-root.I am unable to edit its CSS.Hope you can help me with this matter. Thank you.
Ability to See RITM Details for an Approval on Employee Center
So before Tokyo, and on the old Service Portal, if a RITM had an approval, and the approval goes to someone outside without an itil role, they were able to approve from the Service Portal. Now that we are on Washington, DC release and using the Emplo...
Displaying Knowledge Bases in taxonomy (ESC Portal)
I would like to implement a taxonomy topic in the Employee Center portal that displays all available knowledge bases along with their respective knowledge articles.How can this be achieved effectively within the platform?
Microsite vs topic pages - what's the difference?
Hey everyone, I hope someone can help share some information based on their experience, please. We're considering a microsite on a specific topic under our taxonomy. It would have multiple pages which we want to add rich content to, as well as widge...
How to change the Page Redirect on the HRM Todos Summary Widget
Hi ServiceNow community!I'm trying to change the page that this link in the HRM Todos Summary widget redirects in Employee Center. The link is used to open the Approval For task.Currently it takes to the ticket page (id=ticket), we want it to take to...
Change Employee Center Header tooltip alignment
Hi all, Could anybody please let me know how can i change alignment/font of Employee Center Header (my task, My Request, Tours etc.) tooltip. Please find attached image for your reference.
Employee Center Footer Spacing Issue
Hello Team,I'm setting up the Employee Center and have added footer menus, but there's too much space between the menu columns. Can anyone advise on how to reduce the spacing between the footer menu items?
Adding a Dashboard widget to the Employee Center
Hello everyone! I'd like to add a Dashboard with its filters to a Widget, which I want to place in the banner of the Employee Center main menu:How would that be possible?Thank you in advance!
