I am looking for a way to replace the Now Assist logo with a company logo and adding the tag "Click here to chat with agent" on the ESC portal home page. I had hoped that there was a configuration open for this is Now Assist Admin, but I cannot find...
So we want to modify the Attachment tab so that it can show up using a qualification that is not the one in Red. However, in order for us to do so, we need to fill in the Widget Info (highlighted in green). Which we do not have and was set to empty...
Hi everyone, how are you?! I created a banner and embedded the "Typeahead Search" widget (img-1).When zoomed in at 100%, "Typeahead Search" aligns with the "Quick Links" container (img-2). However, when zoomed in at less than 100%, it becomes misalig...
Steps:1. Navigate to All > Service Portal > Pages.2. Search for standard_ticket in the ID column.3. Open the Standard Ticket page record.4. In the Dynamic page title field, you’ll see something like: "My Request - %title".5. Scroll down to the Dynami...
I am interested in building connections with anyone using ServiceNow as an enterprise wide or knowledge base for frontline staff serving customers? So it contains your businesses product, process and policy information?Keen to connect?(7) Kate Alison...
how to restrict the kb article based on language in portal, I have added a query language starts with "javascript: gs.getUser().getLanguage()" this in search Source. But on the portal/employee Center, it is showing all the KB articles with all ...
Hi all, We have an integration setup with SAP that brings in employees' paystubs/W2 forms into ServiceNow.Is there a way we can store this data securely inside ServiceNow, so that only the employees themselves can access their own paystubs/W2 using t...
Hello Team, We have a requirement to create a system that;HR cases created by General Inquiry from.Based on the description of the cases, it need to identify appropriate HR service and AWA need to trigger the cases to right assignment group. Is there...
Hi All, I'm having an issue getting the video into the video carousel widget in ec_pro_homepage. 1. I have installed ESC Pro successfully on my PDI.2. Added the video carousel widget to the ESC home page.3. created a portal content and scheduled cont...
hi Team and @SmritiG81649907 We met all the requirements and installed the plugin 'Notifications for employee center' but notification bell is available on ecbe portal which is on browser extension of employee center instead of ESC that too in page ...
In Employee Center, we found the widget 'KB also in Category' and 'Knowledge MostViewed Articles' sometimes it contains the KB article which in translated version. I would like it to show only KB article which is in language of user select on the Por...
Hello community i want to disable this message whenever i log into this instance it appear how to do it please ?PS: i already set glide.authenticate.multifactor.enforcement.acknowledged to true and i still receiving this alert.
Hi Everyone, In My To-do Widget, I wanted to add a Search filter. Is there any OOB way to achieve it?
Hi All, I have a issue where closed requests are showing in the Open request filter in Employee center,In our instance My request widget is cloned and two filters are added for Open incidents and open request items now the issue is in the open reques...
Hello,What is the best way to find a job for servicenow? Is there any career fairs for SNOW?
