Build a report visible on a dashboard in the Employee Center for a specific group
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‎03-11-2024 12:37 PM
Hello,
I built a report that I want to share to a specific group of users that do not have admin access (think managers and personnel specialists who do not have access to the agent workspace). I believe there is a way to share through service portal>pages>ec_pro_dashboard and opening the designer, and choosing the report widget, BUT, when I try to open the report I built I get the following error: "List chart is not supported in ServicePortal Widgets, please use simple list widget instead"
I am not sure if there is a licensing/permission reason for the message or if I need to do something different when I create the report.
Any advice on how to create a dahsboard on the Employee Center to display a report to a certain group, greatly appreciated.
Thank you!
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‎03-15-2024 08:06 AM
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‎03-15-2024 10:14 AM
Thank you Sandeep, I cannot use the same filters and configuration with a list as I can with a report. I want the information to only display for certain user groups on their EC home page and then I want to filter the information by the user group's department. I can do this with a report but not with a list.