change number of items shown by default?

[rdoyle]

When you navigate to a topic in Employee Center, it shows 12 items with a button to show more. Is there any setting to change how many are shown by default?

[Allen Andreas]

Hi,

If you don't mind, can you include a screenshot of where you're talking about?

I think I know, but just wanted to make sure.

[Mark Roethof]

Hi there,

Just have a look at the widget instance options. The default is set there, which you can change.

Kind regards,
Mark

[rdoyle · Accepted solution]

That put me on the right track, Mark. Everything I tried told me that setting was locked due to the protection policy, but I was eventually able to get it via Service Portal Configuration > Designer > emp_taxonomy_topic>Topic content widget. That gave me the options for 12 or 24, which is good enough.