Dynamic child topic redirecting to external link on click
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12-18-2023 07:02 AM
Hello All,
Is there any way to redirect by clicking the child topic externally in employee center portal apart from using Quick link under child topic.
Please find the below snip:
Here, by clicking IT it should redirect to external page.
Thanks in advance..

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12-20-2023 06:39 AM
@Prerna05 To direct a user to an external ServiceNow resource you will need to quick Quicklinks.
The latest November plugin release has a ton of new features, which I believe one of them is putting a Quicklink directly into the Mega Menu
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12-20-2023 08:46 AM
@Dan O Connor thanks for your response. Is there any way except quick links? i have already mentioned that in my question also.
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04-04-2024 10:12 PM
Solved: make a topic in employee center a hyperlink - ServiceNow Community This looks like it does what you're asking. I've tested the approach Khushboo lists, working on Vancouver. Only seems to be top level though, I'm looking for the same but child topic 😕
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05-16-2025 03:03 PM
Hi @JeffPatt , Were you able to add a hyperlink on child topics? I have the similar requirement too.