Employee Center Search option

[Akshaya14]

Hi Team,

In Employee Center how we can search ,that search keywords stored anywhere in servicenow table if yes where? and how we can configure search option

[Ravi Chandra_K]

Hello @Akshaya14 

Greetings!

You can start from usage overview module.

Instance Usage > Application Usage Overview and Instance Usage > ServiceNow Store Usage Overview

(It  only shows last 3 months)

refer below docs: https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/subscription-m....

refer this thread about similar question but on service portal.

https://www.servicenow.com/community/developer-forum/service-portal-search-key-words-will-store-in-a...

If my response helped please mark it correct and helpful.

Kind Regards,

Ravi Chandra.

[Community Alums · Accepted solution]

Hello @Akshaya14,

If AI search enabled data is stored in the table is [sys_search_event]. For to configure search option, please refer : Now Learning AI Configuration. 

This is the link of now learning course "service portal fundamentals on demand (Tokyo)"  -- go to module 5 "AI search" --"Configuring AI Search" & Lab module.

@Akshaya14 , Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.

Thank you!