Hi, I want to translate the email content automatically based on incident caller language.below approach i followed.I created a sys_ui_message and i have called message in email script, then i have added the mail script in notification body.for e.g: ...
Good morning everyone, i've been creating finance request forms for my firm's finance department and have a request that i am not sure how to proceed in developing.Currently, when someone purchases an item in another currency we want to see the curre...
How do you tag a specific user via a business rule when you update the work notes field? Simply hard coding @full_name wouldn't work if there are multiple users with the same name. You can't @ their email address or user ID either.
Hey, I’ve been working on my PDI but was inactive for about 10 days. Yesterday I received a warning email saying that my instance will be reclaimed on Jan 22. I logged in and woke up the instance, and noticed that some of my newer work wasn’t saved, ...
In ServiceNow, when I'm saving a Task by clicking Save and Closed: I'm getting the below error message:Execute operation on script include 'GlideEntitlementAPI' from scope 'Markets Request' was denied. The application 'Markets Request' must declare a...
I need to Remove the approval on request level when “add” is selected in the variable “Need to do?” question, without changing the Catalog Item Request workflow configuration. How can I do it?
On Zurich, I’m trying to surface a taxonomy‑driven top navigation in an Employee Center portal. I can create taxonomies and topics and configure Advanced Portal Navigation (APN) with Source = Taxonomy and Topic;. In TEST, the taxonomy appears in the ...
Can anyone direct me in the best way to Provide Certain Users with Read-Only Access to the GRC: Vendor Risk Management Workspace without having to create a Ton of ACL'sThe users do not need write/create/delete access only ReadThis OOB Role contains t...
I am new to integrations. I have a requirement to create security incident when alert is triggered in logic apps also to update the Security incident when alert at logic apps gets updated. Can anyone help me on this ?
Hi there, I am trying to change the color property of search icon when opening the "Sidebar dicussions". Currently, it's color is white (White on white, so we can't see it - Would like to change it's color to black.) I can see that it's color is bei...
When I'm using a Workspace List, click a row's checkbox, then the edit button, a form opens to the right but it doesn't populate with any of the row's data. How do I get the data to populate? ServiceNow version = Yokohama
Hi Community, I'm developing an application that is meant to be published on the SN store, and I always wonder about two things with regards to versions I should use in my dev environment. For example, if I need my app to be compatible with Yokohama ...
How to display upcoming changes in a calendar format based on the below criteria: - Change Request Users can view only their own changes on the calendar, while CAB users can view all changes. - The calendar displays both upcoming and histo...
Hi Team,We have installed the Conversational Integration with Microsoft Teams plugin in our instance to integrate with Microsoft Teams. After installing the plugin some UI actions have been imported in the system with name 'Start Microsoft Teams Chat...
Hi,I’m working on a use case where "Programs" (stored in a custom table) are triggered based on Record Producer intake variables. Current design:Users submit a Record Producer (Intake Form)Intake variables are evaluated using a Decision TableBased on...
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