Hey All, I want my UI Macro to pass data inputs from the RITM variables into the UI page input fields. What am I doing wrong? Here's my UI Macro code: <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide"...
Hello, I am currently trying to find a way to create a custom UI page that displays when the user attempts to login to my ServiceNow instance. Currently the default login is SSO, and the plan is for the user to land on a specific UI page that serves...
I need to change the access_type of many of our catalog items to 'delegated' as part of a recent effort to clean up and standardize our catalog items. I created a script to find all of the records on sc_cat_item that have an access_type of 'restricte...
I'm getting an error response with an Action from the Jira Spoke (V3.2.1) called "Get Editable Fields." It continues to give this error: "Incorrect output was received from a dynamic action." This action has Dynamic inputs that will retrieve from Jir...
Hello All, On project workspace, For status reports we have the 'create new' button with dropdown option as 'copy' like in the below screenshot. I want to make 'Copy' as default button instead of 'Create new' and put 'create new' in the dropdown opti...
I have created the variant of Record page and added these icon links on the left side based on the requirement in Health and safety module. But i am not able to navigate to the tab or focus on the form when clicked on it . I would like to open the ...
When I'm in the Service Operations Workspace and put in the name of a Catalog Item in the search bar on the upper right, the Catalog Item has no "Next" or "Submit" button.Note that this Catalog item is an Order Guide. So far, this only appears to hap...
I need to create a query that find Incidents that were updated in the last 7 days in using the rest API.The documentation doesn't show how to do that. but when i use the UI i see a batch controller being used and passing something like:{"query": {"an...
Hello everyone, Currently in our instance there are some items of multi SC_Task type, which I have seen are evaluated at the notification level through this code: var reqItemSysId = current.request_item.sys_id; var variables = {}; var itemOptions = ...
I have a provider notification ([sys_notification]) that runs against the [live_notification] table and on record change, insert, and when the field name is work_notes or comments (category is 'connect'). When someone sends an @mention, the recipient...
We are currently configuring the Trend Vision One Connector (Version 2.2.36) in our ServiceNow development instance. While we have successfully established the connection and are receiving Trend cases that populate records in the Incident table, we a...
HI Community, I have a requirement where i need to create a button in serviceportal.Purpose of this button is once the end user submit the request and when they click the button it download it as pdf of the request How can we do it.Is there any othe...
Hi! Please help me understand what I am missing here. I have created a public portal, and one page (public) contains a record producer that creates a record in a custom table. To make this possible to the public (not logged in), I took the following ...
Hello I'm trying to figure out how to use ServiceNow to add or remove users from the Outlook distribution list.Please advise me on how to configure this if it is possible.Ex: DL-ITSM-ServiceNow@servicenow.com All our DL emails are in Microsoft 365, ...
Hi all, Has anyone else noticed issues with Flow Designer since updating to Zurich, if using Firefox? In Chromium browser (Edge, Chrome) it's fine, but in Firefox there's missing SVG icons, and misaligned buttons when expanding flow steps.I've tried ...
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