Every day we have scheduled export to send files from ServiceNow -> MID Server -> GCP. But it have possibility failed to transfer when we got authentication fail during MID Server -> GCP (intermittent).My objective is to send email notification by tr...
Hi All, Could you help to suggest as a best practice, which function should I use to impersonate in script? Option 1: As per Impersonate a user using a script - Support and Troubleshooting , But seems like this doesn't work in non-interactive session...
My requirement is to just open/view the sys_attachment type in ESC portal where the field is visible when user click on the attachment link it must open up aa popup or may be in new tab. Existing it is getting download, when user clicks on the attach...
Hi All, I am trying to use widget in Task configuration and I want to know what are widget parameters and if I want to display few fields of a table then how to pass the field and value to the widget. Please share the format and example. I need to p...
Hi All,Please share your inputs /idea on below concern.I would like to add Response Category field with Dropdown list, please let me know who can we do it.UI PAge : sn_templated_snip_message_template (OOB),based on Category selection on ui page Temp...
The popular knowledge articles widget section displays the 8 most used kb articles from the self-service knowledge base in the past 90 days in the employee center portal.can anyone help me on this.Thank you
Hi All,I’m working on a requirement where records are sent to a staging table and then processed through a specific transform map.However, I’m facing two issues:When I insert a record into the staging table via script, it is being created twice.When ...
Hi All, I have a requirement to restrict access to particular incident records based on Role and Business service.The incidents created from "Payroll Issues" record producer must be visible only for the users having Role- ( payroll + itil ) and havin...
Hi All,I am creating a new Project Status Report Template form the Document Template in 'New' Project Workspace. https://[instancename].service-now.com/now/workspace/project/home/sub/status-report/pm_project/[projectsysid]/params/page-name/status-rep...
If you have it enabled in Production to search content from an employee portal, I like to connect over zoom with you to see how it behaves. I will buy you a cup of coffee/dessert or even pay for your time if you are not in the US.Thanks for reading...
Hi community members,I have a wired requirement where we can't use Cart on our portal because we are requesting technical services from this specific portal.We need to have a single catalog item request form, from where user can add multiple values t...
Hi Team,I am acting upon the role of a Release manager in our team. And I have noticed an issue which has occurred multiple times now with our current release process. The scenario is this:We package our update sets in our DEV instance before we rele...
Hi, I am trying to create a parameterized test. I am stuck at the following step (see screenshot 1). I watched a couple of SN community video clips, but I can't get the same screen (see screenshot 2) where I can enter label and value. Any help is app...
Arrays are one of the most powerful tools in JavaScript. Whether I'm working on a shopping cart, building a playlist, or managing a to-do list, arrays always find their way into my projects. When I first started out, the concept felt mysterious, but ...
Hi,I'm seeing strange behaviour on my instance, or at least behaviour I wouldn't have expceted. I have a scheduled job that pulls CSV files from a MID server and attaches them to a data source, where they get imported and transformed. To do this, I f...
