As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any
The Categories of offensive content PA of Now Assist Gurdian isn't showing any data. Any faced this issue? is it possible for anyone to help me out why there is no data?
Hey everyone! I put together an anonymous salary survey specifically for ServiceNow professionals. Not collecting emails, no names, takes about 60 seconds. The idea is --> you submit your data, you get to see everyone else's. Tracking stuff like: rol...
Haven't had a great experience migrating Reports and Dashboards to Platform Analytics.We're finally getting around to updating our dashboard, reviewing each one, and manually fixing those dashboards as needed. Yuck. One question still remains, How ...
I’m facing an issue with the Salesforce Spoke in ServiceNow.I cannot create records in the table sn_sforce_v2_spoke_st_cases, even with the required roles. The table does not show the “New” button, and when I try to create a record via Flow Designer,...
We are trying to use the Salesforce Spoke to create a bi-directional integration, but at the moment we are trying to create a case in ServiceNow and send it to Salesforce. This is already functioning, but can we put the created case, or even better, ...
Hi All,I am working on a Configurable Workspace page in UI Builder where I have multiple tabs, including a Playbook tab. My requirement is to show the Playbook tab only for users who have a specific role.Role:xyzRequirement:If the logged-in user has ...
Hi all,I’m trying to call a subflow from a Script Include (triggered via GlideAjax from a Catalog Client Script) and return the output to populate a select box dynamically on a catalog item whle submiting.Current flow:User selects a subnet on the Ser...
Just an wild though why can't we integrate AI Agents , LLMs like Joule or Claude and use HITL(Human in the loop) into SAP Security and GRC module to assign the role automatically via one chat bot or any tool that will specifically solve the regular c...
Hi Everyone,I’m implementing a P1 Onsite SLA (4 hours) on Case Task in ServiceNow (CSM).Requirement:SLA starts from Case Created TimeStops based on Arrival Time (custom field)≤ 4 hours → Achieved4 hours → BreachedChallenge:Arrival Time is entered at ...
Hi, need some clarification on the pricing for ServiceNow instances. We will be using the REST API for integration and wanted to know about any limits or extra charges. I know the licensing costs are different per account, just want to know what I ca...
I do not know what I did wrong here. Yet, I won't pass this stage. What the problem? Help please!
@ Kailash BhangeHi All,I was having one issue when i hit the below payload using REST EXPLORER then characteristics were getting created but when i click on the approve button again characteritcis are getting created with empty values , can anyone he...
Hi All,I was having one issue when i hit the below payload using REST EXPLORER then characteristics were getting created but when i click on the approve button again characteritcis are getting created with empty values , can anyone help me what can b...
If you find this content helpful please upvote, thank you When working in a ServiceNow Personal Developer Instance (PDI), outbound email is not configured by default. To send emails (for notifications, testing, or workflows), you need to set up an SM...
