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‎05-15-2025 12:28 AM
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‎05-15-2025 02:36 AM
Hello @NeethuB -
If you want to remove the Request Number field, You have to clone the 'SC Order Status' widget and comment the below HTML line(Make sure you are not removing it) and later update the cloned widget in order_status page.
<div class="text-muted" ng-if="(options.display_request_number === 'true') && ((options.isServiceWorkspace && !data.isMEE) || data.request.universal_request == '')">
${Request Number} : <b>{{::data.request.number}}</b>
</div>
Thanks
Ratna Jyothi
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‎05-15-2025 02:36 AM
Hello @NeethuB -
If you want to remove the Request Number field, You have to clone the 'SC Order Status' widget and comment the below HTML line(Make sure you are not removing it) and later update the cloned widget in order_status page.
<div class="text-muted" ng-if="(options.display_request_number === 'true') && ((options.isServiceWorkspace && !data.isMEE) || data.request.universal_request == '')">
${Request Number} : <b>{{::data.request.number}}</b>
</div>
Thanks
Ratna Jyothi
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‎05-15-2025 03:13 AM
I find that line what should i provide in that line to see the request number?
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‎05-15-2025 03:19 AM - edited ‎05-15-2025 03:21 AM
Just comment that HTML line to disable the Request Number by providing
<!-- at the start and --> at the end of div like
<!-- <div class="text-muted" ng-if="(options.display_request_number === 'true') && ((options.isServiceWorkspace && !data.isMEE) || data.request.universal_request == '')">
${Request Number} : <b>{{::data.request.number}}</b>
</div> -->
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‎05-15-2025 04:37 AM
Hello @NeethuB
Please check the reply from @Ankur Bawiskar below, the approach suggested by him doesn't require cloning of the widget which will be more efficient.