How can i remove the request number from the this ?

NeethuB
Tera Contributor

How can i remove the request number from order summary page?


1 ACCEPTED SOLUTION

Ratna Jyothi P
Tera Expert

Hello @NeethuB -
      If you want to remove the Request Number field, You have to clone the 'SC Order Status' widget and comment the below HTML line(Make sure you are not removing it) and later update the cloned widget in order_status page. 

   <div class="text-muted" ng-if="(options.display_request_number === 'true') && ((options.isServiceWorkspace && !data.isMEE) || data.request.universal_request == '')">
${Request Number} : <b>{{::data.request.number}}</b>
</div>

Thanks
Ratna Jyothi

View solution in original post

7 REPLIES 7

Ratna Jyothi P
Tera Expert

Hello @NeethuB -
      If you want to remove the Request Number field, You have to clone the 'SC Order Status' widget and comment the below HTML line(Make sure you are not removing it) and later update the cloned widget in order_status page. 

   <div class="text-muted" ng-if="(options.display_request_number === 'true') && ((options.isServiceWorkspace && !data.isMEE) || data.request.universal_request == '')">
${Request Number} : <b>{{::data.request.number}}</b>
</div>

Thanks
Ratna Jyothi

I find that line what should i provide in that line to see the request number?

 

Just comment that HTML line to disable the Request Number by providing
<!-- at the start and --> at the end of div like

   <!-- <div class="text-muted" ng-if="(options.display_request_number === 'true') && ((options.isServiceWorkspace && !data.isMEE) || data.request.universal_request == '')">
${Request Number} : <b>{{::data.request.number}}</b>
</div> -->

Hello @NeethuB 
Please check the reply from @Ankur Bawiskar  below, the approach suggested by him doesn't require cloning of the widget which will be more efficient.