Is it possible to restrict the activity configuration (My Active Items widget) based on portal
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09-20-2024 07:45 AM
Hi,
We have two portals and both of them are using "My Active Items" widget. We need to enable the Survey activity configuration only on one portal. Is there a way to restrict it based on portal?
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09-21-2024 12:42 AM
Hi @JemiDavid You can clone the OOTB My Active Items widget, modify it accordingly and use it in your portal instead of OOTB My Active Items widget.
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05-13-2025 09:29 AM
ServiceNow really needs to fix this.
Most large orgs still have multiple portals, and limiting which activities appear in "My Active Items" is a ubiquitous and mandatory requirement.
Customizing a widget that still gets many updates each year should not be the only solution available.