Make all fields read only in ESC Portal for User profile!

[SNOW44]

Hello Everyone,

I have a query regarding the fields which are present in User profile in esc portal to make read only. With ACL I have achieved all fields read only but department is the one where OOB ACL working on it.

https://{InstanceName}.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=3186f53d1b093010a8ce...

I have created a Write ACL with sys_user.* for admin role, issue I facing with ITIL user(User can edit department from portal).

Is there a way to make it read-only via client script/UI Policy/ any other way!

Thanks

[Dan O Connor]

@SNOW44 Make sure to check out this Release blog from earlier in the year. There was a significant update launched for Employee Profile that gives a lot more control to admins to structure that page, and to define what can be changed etc.

https://www.servicenow.com/community/employee-center-blog/may-2023-enhancements-to-employee-center-a...