Mega Menu Child topic limitation?

[BOC_CSA_ITSMGuy]

I have 8 active child topics all with connected content in them, however  i'm only seeing 7 child topics showing when i click on the mega menu topic and the very bottom is 'browse all >'        is there a limitation as to how many are viewable?  and can i change the setting?     the missing child topic does show up when i click on 'browse all'

[Rob Sestito · Accepted solution]

Hello - 

I have not personally seen that there is a limit to the amount you can have within the mega menu. I had seen mega menus stretch across the entire homepage from left to right. When you open your mega menu, do you happen to see a scroll there? I have also see where someone has had so many topics, the mega menu presented a scroll within it.

It might be random, but have you done a cache.do since creating all the topics? I have seen MANY times where I add and/ or change a topic, and the change does not affect right away. I have to clear the system cache, log completely out/refresh the URL to the portal, and the change appears. If you have not tried that, I would suggest giving it a shot.

Other than that, could you maybe share a screenshot of the topic and its connected content that is not showing up for you? That way you get additional eyes that might see something missing.

Make sure that none of the topics have the same connected content associated

Make sure the connected content attached to the Topic you are not seeing are Active. If accidentally you added content, but that content is not active, then it will not show up.

Hope this helps,

-Rob

**Please remember to mark replies as Helpful and/or Correct when appropriate**

[Rob Sestito · Accepted solution]

Hello - 

I have not personally seen that there is a limit to the amount you can have within the mega menu. I had seen mega menus stretch across the entire homepage from left to right. When you open your mega menu, do you happen to see a scroll there? I have also see where someone has had so many topics, the mega menu presented a scroll within it.

It might be random, but have you done a cache.do since creating all the topics? I have seen MANY times where I add and/ or change a topic, and the change does not affect right away. I have to clear the system cache, log completely out/refresh the URL to the portal, and the change appears. If you have not tried that, I would suggest giving it a shot.

Other than that, could you maybe share a screenshot of the topic and its connected content that is not showing up for you? That way you get additional eyes that might see something missing.

Make sure that none of the topics have the same connected content associated

Make sure the connected content attached to the Topic you are not seeing are Active. If accidentally you added content, but that content is not active, then it will not show up.

Hope this helps,

-Rob

**Please remember to mark replies as Helpful and/or Correct when appropriate**

[bubuprasadswain · Accepted solution]

Hi @BOC_CSA_ITSMGuy ,

As @Rob Sestito mentioned, do a cache flush or try from different browser to see the changes.

[BOC_CSA_ITSMGuy]

Thank you all, the cache flush seemed to be the best fix, i now have 8 child topics showing.   

[Rob Sestito]

Respectively, out of curiosity, why wasn't my response marked as correct? The one marked correct just piggybacked from what I already stated.

Either way - glad it worked!