My Active Items Widget - Which tasks are visible to user?
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4 hours ago
Hi all,
i have a question related to My Active Items - My Tasks.
Which tasks do you have in your employee center?
Do you think the users should see their incidents/ stories on the portal?
How is it for the users who are also working in the backend?
I appreciate your opinions. Thank you in advance.
Best.
1 REPLY 1
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3 hours ago
in employee center My Tasks shows pending tasks etc for agents
It's also used by approvers to approve/reject the request
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader