"Approve" and "Reject" buttons are not appearing on the My Tasks in the ESC portal

RajendarA
Tera Contributor

My Tasks is displaying approvals for Knowledge articles, but the Approve and Reject buttons are not visible. However, users with the admin role can see the buttons. I tried assigning the Approver_user role, but it didn't resolve the issue. In the native UI under 'My Approvals,' users are able to see and approve the articles without any problems.

Any assistance would be appreciated. Thank you!

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