Trouble creating new header options on Employee Centre

LRhodes
Tera Guru

Hi all,

We're in the midst of migrating over from the Service Portal to the Employee Centre. On the OSP we had a number of custom header options that we're trying to migrate over using the same method but for some reason with Employee Centre they're getting added to the taxonomy navbar.

 

In the Employee Center Menu I've added a new Menu Item as below.

LRhodes_0-1741105551196.png

 

On the OSP this would just add it as an additional option as you can see below.

LRhodes_1-1741105613860.png

 

However on the Employee Center it's adding it to the same section of the navbar as the taxonomy is.

LRhodes_2-1741105647786.png

 

Am I missing a step with Employee Centre? Does it HAVE to be put under the 'More' menu item that I've disabled (I tried it in there and it works fine but we want it in a more prominent position if possible). Also when you select a filtered/scripted list menu item it states that it must be top-level.

 

LRhodes_3-1741105769601.png

 

 

 

 

3 REPLIES 3

Kieran Anson
Kilo Patron

Hi,

I've not used the one supplier portal (what I'm assuming by the initialism) but are you wanting the menu items to show on the right hand side of the nav bar Vs the left side where the taxonomy is?

Vishal Jaswal
Giga Sage

Hello @LRhodes 

If you want to add "Issues Awaiting your reply" at the top (header in black color, left to My Tasks) instead of the blue 

vishal_jaswal_0-1741124788095.png

 


then you need to update widget: Employee Center Header (table name: sp_header_footer)

vishal_jaswal_1-1741124896265.png

 



Please refer to this link here: https://www.servicenow.com/community/employee-center-forum/when-changing-header-within-theme/m-p/238... 


Hope that helps!

Akansha Gupta
Mega Sage

hi @LRhodes  we have worked on the similar requirement to add new option 'My Approvals' and we achieved it by making the required updated in 'Employee Center Header' widget. Please make sure to clone the widget and then make necessary changes.  

you can rearrange <li></li>tags to change the order of options as below -

AkanshaGupta_0-1741161337334.png

 

AkanshaGupta_1-1741161337331.png

 

output - 

AkanshaGupta_2-1741161337189.png

 

Hope this helps - let us know if you need more help/details.

Note - If my answer helps you, please mark it as correct and accepted, thank you

 

Akansha Gupta