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‎07-15-2022 07:54 AM
I have created a new knowledge base for our release notes but I don't see it as an option in the employee center. We are on San Diego patch 4. I made sure to add a read role to the knowledge base and we created a few test articles that we hoped to see in our dev instance. Any ideas why we can't see the knowledge base?
Solved! Go to Solution.

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‎07-15-2022 08:57 AM
Hello,
Go to 'Portals', open ESC entry and under related list 'Knowledge Bases' select newly created one. Mark my answer as correct if that helps
Regards
Regards,
Musab

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‎07-15-2022 08:57 AM
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‎06-08-2023 08:35 AM
Hi Mushab
i am not able to see the new or edit for potal configuration knowledge base related list
could you please help on this
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‎07-26-2023 02:11 AM
you can see the edit option, once you change the scope.