How have you defined the Business Application status values of In Production, Implementing, Pilot, and Under Evaluation in your organization? I haven't found much on these and was curious of how others have defined.
A question around how to properly manage holistic catalog of applications/software.... We are keeping "business applications" in APM, scoped to include: enterprise platforms, homegrown applications - i.e. apps that 1) have end-users, and 2) lives bey...
I would like to get others' insights around the following roles as it relates to business application ownership: Business Owner, IT Application Owner and a custom field, Vertical Owner. In previous years, organizations that I have been apart of typi...
Hi, I'm in the process of importing application portfolio data from a 3rd party application into ServiceNow APM (Paris, with strict adherence to CSDM v3). I'm a bit confused as to the best way to preserve the current application categorization w...
Hello Experts, I am really need of some expert suggestions, i have some bunch of data provided by customer from APQC to import as Business Capabilities and have a data mapped correctly with hierarchy and dependencies. I have more than 20+K reco...
Hi All, I need your help in the Business application form where I have a user reference field. There is only one filter condition in this field i.e. Active=true Requirement: A schedule job needs to be created that will compare the Group members of ...
My customer want to get function list of sn_apm.apm_user. ex) read / create application record etc Anyone has information ?
Hi Expert, Currently we are implementing APM for one of our client who already has ITOM specific discovery in place. I am new to this DIscovery world i need some standard practices on how to integrate Discovery while implementing APM. Do we really ne...
I am planning a migration of our company's existing business capability map into APM. I've run into a snag - we already have assigned hierarchy ID's. But ServiceNow attempts to manage these itself. I need to replicate the hierarchy by ID - I cannot a...
What is the license calculation of APM in servicenow?
Hello All, I have created an application category for a set of applications and have created custom indicator and scoring profile for the same. The assessment have been submitted by the intended user. But the scores are not visible in All application...
Hi all, Has anyone dabbled with NY's release of Information Portfolio? We have a need to track data that pertains to customers per business application, and Information Portfolio provides two new tables: Data Domain and Information Objects. Data ...
For years we used applications within our cmdb to represent our applications. Now looking at ITAM it is using Business Applications class within the cmdb. I do not want to duplicate applications within each class if this can be avoided. Is there a...
Background: Capability based planning has been around since the early 2000's as a mechanism to better understand how to map strategic business planning to investment. The notion of capabilities is much more stable than organizational structures, pr...
We are looking into purchasing and deploying APM, but I am struggling to wrap my head around how these concepts fit together post-APM. All of the documentation I have found so far is pre-APM and doesn't include much detail on how ServiceNow relates t...
