Resolved! What kind of functions can user with sn_apm.apm_user role do?
My customer want to get function list of sn_apm.apm_user. ex) read / create application record etc Anyone has information ?
Forum Posts
Resolved! APM integration with ITOM (Discovery)
Hi Expert, Currently we are implementing APM for one of our client who already has ITOM specific discovery in place. I am new to this DIscovery world i need some standard practices on how to integrate Discovery while implementing APM. Do we really ne...
Force APM Business Capability hierarchy ID
I am planning a migration of our company's existing business capability map into APM. I've run into a snag - we already have assigned hierarchy ID's. But ServiceNow attempts to manage these itself. I need to replicate the hierarchy by ID - I cannot a...
What is the license of APM in servicenow
What is the license calculation of APM in servicenow?
Resolved! Application Indicator Scores/ Application scores is not visible after assessment submission. How to make it visible?
Hello All, I have created an application category for a set of applications and have created custom indicator and scoring profile for the same. The assessment have been submitted by the intended user. But the scores are not visible in All application...
Example Data Domains and Information Objects
Hi all, Has anyone dabbled with NY's release of Information Portfolio? We have a need to track data that pertains to customers per business application, and Information Portfolio provides two new tables: Data Domain and Information Objects. Data ...
Resolved! How are Business Applications (cmdb_ci_business_app) related to Applications (cmdb_ci_appl)
For years we used applications within our cmdb to represent our applications. Now looking at ITAM it is using Business Applications class within the cmdb. I do not want to duplicate applications within each class if this can be avoided. Is there a...
Business Capability Based Planning
Background: Capability based planning has been around since the early 2000's as a mechanism to better understand how to map strategic business planning to investment. The notion of capabilities is much more stable than organizational structures, pr...
APM, Business Capability vs Business Service, Metamodel
We are looking into purchasing and deploying APM, but I am struggling to wrap my head around how these concepts fit together post-APM. All of the documentation I have found so far is pre-APM and doesn't include much detail on how ServiceNow relates t...
Application Rationalization
Hi, We are ready to implement Application Rationalization using the APM module. May I know if anyone has implemented it and how did it work for them? Thanks, T
