which table to store the Critical Business Functions
Because of recent Operation Resilience regulation, company have to identify Critical Business Functions and to do BIA, BCM, IRM and operation in relation to those "Critical Business Functions"
Forum Posts
Application Category & Group Consolidation
Hey all, We are in the process of enriching our APM data to make the module more robust. I understand the importance of the Application Category and the associated Category Group in terms of rationalization opportunities. Has anyone found a standard ...
Application Portfolio Management (APM) Implementation Simulator - REF QUALIFIER HELP NEEDED
Hello all, I'm tasked with acquiring APM knowledge through now learning, and I can't help myself but see that I'm lacking some information and that there is some catch I'm not seeing because any solution to this requirement is not accepted by the lab...
Definitions of Planned Disposition values?
I've searched but can't seem to find any definitions related to the 4 values for the Planned Disposition field. Can anyone point me in the right direction? Invest, Sustain, Migrate, Retire I mean it's not too hard to use reason to figure these out. J...
Resolved! Inquiry about Project Portfolio Management Certification
Dear ServiceNow Community,I hope this message finds you well. I have been exploring ServiceNow certifications and recently came across the Certified Implementation Specialist tracks. However, I noticed that Project Portfolio Management (PPM) certific...
Platform Application and Platform Host Relationships in APM
Hi, I'm working on getting our master application list into APM. I know I can relate applications with the platform, for example: ServiceNow is the Platform Host and APM is the Platform Application. I can do this for most of the applications we have...
Resolved! Seeking guidance / input on determining which applications belong in APM
We are new to ServiceNow APM - just installed it and started using it in late 2023. We previously managed our APM inventory in a different tool + Excel. Our organization seeks to remain as OOB as possible with ServiceNow and desires to follow CSDM w...
Resolved! Is it worth to set up the APM application without CMDB?
Hello everyone, I hope you're doing well!I have a question and would appreciate your assistance. I'm contemplating whether it's worthwhile to configure the APM application without the CMDB.Currently, we are facing challenges in tracking and managing ...
Resolved! Modifying Enterprise Architecture Workspace to allow custom indicators
We are just starting to use the EA Workspace and it's impressive - especially from an APM standpoint. We also collect metrics from assessments and built 2 that are custom based on the ootb Business Value and Functional Fit assessments. I see that t...
Scheduled script with GlideAggregate
Hello All,I need to modify this scheduled script notification - according to best practice it should contain GlideAggregate instead of getRowCount (line 5). The script should send notification to Portfolio Manager for inactive project managers. The s...
APM - Duplicate Business Application Best Practice
Hello Community, I am looking for advice and perspective regarding APM/CSDM best practices when it comes to Business Applications from large organizations with inter-company complexity. I currently represent an Enterprise that is made up of several C...
APM: BCM Inquiry
Would like to chat with others using BCM out-of-the-box version. My company has been using BCM for a couple years, but find a some challenges - (1) reporting and (2) determining primary capability if an application is associated with multiple capabil...
APM Vision Series September 2023 Post Event Resources:
Hello, Thank you for joining us on our APM Vision Series event this week on September 26, 2023. Here are a few post event resources: APM Vision Series Sep 2023 Customer DeckEvent Q&AAPM Evangelist FormAPM Design Partner Resources: APM +ITAM B...
Resolved! Schedule APM Assessments
Hi Now Family, I hope someone can guide me throught this. I am currently working on an APM implementation and arrived at the point where I need to schedule the Assessments. Our requirement is to generate the assessments on Business Value & Technical...
Application 360 Dashboard - How are indicators selected for including in the dashboard?
Looking for help here. Can someone share how the list of Application Indicator Scores is determined within the Application 360 dashboard. I have attempted to add/remove indicators from profiles, changing "Used in CI Score Calculation" or "Evaluate...
