Hi, On the audit Engagement record, for result field to set the colour code I have written OnChange Client Script. The Color code is set as per selected dropdown options. But the issue is when the result field becomes readonly it showing the followin...
Hi community, I want to add items in the OOB Header Menu of the Employee Portal. However, when adding Menu Items in the related List of the Widget, they seem to be added on the main navigation. They are linked as in the screenshot below. As you can s...
I have marked this script include "PopulateOnsiteFacilityLocation" as INACTIVE, then also I see this error. Can anyone tell how can this error be solved.
Hi All, Connection is established between O365 and SNOW but I'm unable to upload document using connect existing document present in Policy text related tab in workspace . Please let me know if what steps I'm missing to achieve the sync bet SNOW and ...
Hi Team,I am using turnstile and rollback to in workflow. Workflows are retriggered and task is also reopened, state field is updating but the custom field is not updating in task. How we can achieve this.
Hi All,How to auto- populate default folder location as GRC while creating document in complaince workspace.Is any configuration change is required?Thank you!
As a newcomer to ServiceNow GRC, I've been exploring the modules such as Policies, Risks, Controls, Issues, Policy Exceptions, Remediation Tasks, and Audits. While I've grasped the basic lifecycle stages of these components in the out-of-the-box (OOB...
Hello ServiceNow GRC Community,As a newcomer to ServiceNow GRC, I've been exploring the modules such as Policies, Risks, Controls, Issues, Policy Exceptions, Remediation Tasks, and Audits. While I've grasped the basic lifecycle stages of these compon...
Hi folks - Trying to understand - how risk and control are linked. For example - let's say a risk is evaluated and a mitigating control is added, still the residual risk remains the high it doesn't change why?.Secondly, when a control is moved from ...
Hi! Has any of you encountered the following problem with the acl:s in the sn_risk_risk -table? When a user who has no valid role tries to access the table using the command sn_risk_risk.list in the application navigator, the expected prompt appears:...
Currently I am working on the GRC feature 'Policy authoring and redlining in Compliance Workspace' which requires O365 integration. I have completed the below steps so far Have integration Hub entitlements Installed Compliance Workspace Installed Mi...
I have a requirement:-In Business Impact Analysis(BIA) form there is a field "Recovery Time Objective(RTO)" , if RTO value less than 48hrs, BIA to go for approval to XYZ team. A mail to be triggered to XYZ team for approval.Team can approve / reject...
Hi all, I'm configuring Audit Workspace, but this question is similar to every workspace. For example I open Audit Workpace, check all engagements from list view. I can see that there is OOB "Select all" checkbox next to name. When I click it all eng...
Hello everyone,I have recently delved into the ServiceNow GRC module, exploring its various applications such as policy, control, issue, risk, and more. After installing all the plugins, I am now eager to implement GRC in my ServiceNow PDI and seek r...
Hello Team,Has anyone implemented UCF to Service-now Integration Or LexisNexis to Service-now Integration.We are just collecting data points to compare which is better among the two or which one has better interface, any pros and cons after implement...
