Hi When a new vendor contact has been created and they have received an email with temp userid/password. Upon resetting their password vendors getting access denied screen (see below) on vendor portal. It only happens when a new vendor contact has be...
Good afternoon, I would like to ask if anyone knows how the use of Case Accelerators works in relation to the use of ISO standars. If my client needs to work with a new version of this standard, how is the payment for that license made through Use C...
Hi everyone, I want to generate the test plans from test templates. We have so many test templates and was wondering if there is another way of generating the test plans from test templates without clicking on the related link one by one in the test ...
Hi, First question in this forum! I am currently working with a cline on GRC implementation and they have a requirement to group indicator tasks so they can respond to one tasks and others can get auto populated. I see that we can group attestations ...
Hello, Would you please confirm that TPRM is backwards compatible with the Utah release? The ServiceNow Store indicates it's compatible with Utah, and there was a TRPM PEAK webinar where the presenters mentioned it was backwards compatible but the wa...
Hi, I try to configure what columns are shown in Risk Workspace 360 view. I tried to configure from "Configure 360 views", but couldn't find options how to configure these columns which are marked in yellow in picture. Does anyone remember / know wh...
Hi, I'm trying to find the configuration for the Submit ID popup that's described in the documentation for providing document access to policy users but haven't been able to find anything across multiple instances that have the plugin installed. I'm ...
We have risk assessments generated from ServiceNow to our leadership team. However, each entity has 10 different risks which needs to be filled out individually. Is there a way to combine the assessments for specific entity into one single form so it...
For the test module, I wanted to impersonate user to practice, but each time the system is not loading, what can I do?
During the practice on an instance I wanted to impersonate user just to complete my practice but the system can not send the message to the person to be impersonated please advise.
Hi Everyone, I am Utkarsh, part of Product Management responsible for a portfolio of products around common functionalities as well as Risk and Advanced Risk functionality. In my conversation with you, I heard the risk response functionality need...
Hi All, I am looking for the list of IRM lite operator and full operator, also it would be great if someone explains the difference between these two licenses. Thanks in advance.
We receive a yearly assessment from our email provider with a list of ~130 controls showing whether they are implemented or not. We want to add this data into ServiceNow and create tasks for system owners to fix or explain the non-implemented control...
When we export questionnaire responses to a spreadsheet, is it possible to export it in a specific format? I want it in this format:
getting the alert message "Invalid value on Update" when updating the state of engagement to awaiting approval thru workflow run script activity for few users. unable to find the script from where it is getting triggered
