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Business Continuity Management vs Operational Resilience

Hi ,  I was looking into the definitions of the BCM vs Operational Resilience applications (see below), and I am not able to understand clearly what the difference is between these two apps? When would you use BCM only vs Operational Resilience ? Ple...

VM7 by Tera Contributor
  • 6303 Views
  • 3 replies
  • 1 helpfuls

Resolved! Authority Doc - Citation - Policy - Control Objective

Hi all,  I the Authority Doc is a summary and reference to external legislation/regulation that breaks down into citations that are smaller parts, that describe in detail specific parts of the Authority Doc, The Policy is an adaptation of the regulat...

dev_K by Tera Contributor
  • 3516 Views
  • 5 replies
  • 5 helpfuls

How to customer advanced risk assessment "Control Assessment" form?

I have some business requirement to display another control fields in the control assessment form. (OOTB.png) I find the UI Page[advanced_assessment] and I can modify Line 266-277, then I am able to add a new column on the form.( Please refer attache...

ESL by ServiceNow Employee
  • 1359 Views
  • 3 replies
  • 0 helpfuls

GRC: Business Continuity Planning GeneratePlanPdfUtilBase

Hi community, looking at guidance to understanding this Script Include:   var GeneratePlanPdfUtilBase = Class.create(); GeneratePlanPdfUtilBase.prototype = { initialize: function(planSysId) { this.planTable = 'sn_bcp_plan'; this.p...

BrainPanda by Tera Contributor
  • 861 Views
  • 1 replies
  • 0 helpfuls

Study Material for Risk and Compliance Cert

Can someone please help in providing the references for study material ofor CIS - Risk and Compliance certification? I can not find any practice questions on quizlet. I am studying the key modules, but some example questions would help greatly.

breana2014 by Tera Contributor
  • 2628 Views
  • 2 replies
  • 4 helpfuls

Resolved! ITSM - GRC

Hi,  How GRC and ITSM modules are linked to each other? Any examples?

dev_K by Tera Contributor
  • 1772 Views
  • 1 replies
  • 1 helpfuls

GRC:Metrics - Cannot see metric section in the Risk workspace

 I have activated both GRC:Metric and Advanced risk application. But I still can't see the "Metrics section" in risk workspace to create new metric definition. Am I missing any steps? Is there any system property I need to update?   #GRC_metrics#GRC#...

HarshTimes by Kilo Sage
  • 734 Views
  • 1 replies
  • 0 helpfuls

Resolved! Audit Workspace -- No Previous/Next Arrows

In Classic UI, when you open a list of records and select a record.  The selected record opens and has Up/Down arrows in the upper right corner so you can navigate to previous/next records without having to go back out to the list.  This feature is m...

mdeandrea08 by Tera Contributor
  • 1632 Views
  • 5 replies
  • 3 helpfuls

Audit Engagement Start Criteria

When setting up an audit engagement, you can specify when the engagement is to start (that is, whether the engagement should start with Scoping, Validation, or Fieldwork.  Once you make that selection and save the record, you can't go back and change...

mdeandrea08 by Tera Contributor
  • 1018 Views
  • 2 replies
  • 1 helpfuls

Resolved! Configuration of calculations for Risk Event

Hello Community, Is there possible to configure the way that the values from Summary tab in Risk Event (sn_risk_advanced_event) are calculated? (Indirect amount, Rapid recovery amount, Recovered amount etc.) I was looking for any configuration in Sys...

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Policy Exception Extenstion

Hi All, Currently, you cannot request extensions beyond 180 days from the "Valid From" date. My customer wants to keep the 180 days limit and modify the extension process for policy exceptions so that when the "Request Extension" button is clicked, t...

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Nabilah by Tera Contributor
  • 1644 Views
  • 4 replies
  • 0 helpfuls

Recovery strategies for loss scenarios

Within any given plan that is being created, I can create a new recovery strategy.  However, if I want to create a recovery strategy that is the same as one already created for a different plan, the product is not allowing me to create it.  Are recov...

jhammond944 by Tera Contributor
  • 1287 Views
  • 1 replies
  • 0 helpfuls

Policies, Control Objectives, and UCF

I am pretty much at a standstill with our implementation of policy and compliance.  We purchased licensing for the UCF plugins and brought them in to our instance.  What has us stalled out is where to put the specific requirements.  For example, we r...

VF123 by Tera Contributor
  • 2745 Views
  • 3 replies
  • 1 helpfuls