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TPRM Due Diligence

Hi, We are trying to move into the new TPRM functionality that ServiceNow had introduced in Vancouver - Due Diligence request process. My questions is mainly around the the Workflow for Due Diligence request - In our current process, the Third Party ...

Email client in Risk workspace not working as expected

We have configured an email_client on the Risk Workspace for sending email from a Risk Response task.For the appropriate tables the email_client is added  and the Compose email action is available in the more actions menu on the Risk Workspace as exp...

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Resolved! Is it possible to hide widgets for specific group of users?

Hi, I have a requirement, We have two catalogs on same page BCM And CMP.Users from BCM group can not see CMP Catalog and Users from CMP group can not see BCM Catalog.Now I want to hide widgets, sharing below screenshot for your reference.  If in the ...

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Supriya P by Tera Contributor
  • 691 Views
  • 2 replies
  • 0 helpfuls

Download the Audit Report in Word format

Hi, I have a requirement to download the Audit report on Engagement record in Word format and PDF format. When the Audit Engagement record moved from awaiting approval to followup state, we get a 'Generate Report' button. On click of Generate report ...

Abdul Rashid by Tera Contributor
  • 1606 Views
  • 3 replies
  • 1 helpfuls

Resolved! Select categories based on vendor type

Hello experts,This is regarding third party risk management .......I would like to know if we can dynamically select categories on ISR questionnaire based on the vendor type selected for company record...All suggestions are welcome here, Thank you

Utkarsha by Tera Contributor
  • 1127 Views
  • 3 replies
  • 2 helpfuls

OnChange script error for Readonly color coded field

Hi, On the audit Engagement record, for result field to set the colour code I have written OnChange Client Script. The Color code is set as per selected dropdown options. But the issue is when the result field becomes readonly it showing the followin...

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