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Resolved! HTML Link in the filed

Hi All,I am able to get the sys id of the attachments  associated  with the  KB Article and i am populating the sys id of the article in the HTML filed but i want the link  to be populated   . Can you please Provide me the HTML script to populate tha...

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sushma9 by Tera Contributor
  • 423 Views
  • 1 replies
  • 0 helpfuls

service portal

Hi Team,  I have a requirement  to  show the attachments  which is present in the KB article    in  the service portal with a link and when the user clicks 0n  the links   the attachments presents in the Kb article should be downloaded . Ex :suppose ...

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sushma9 by Tera Contributor
  • 294 Views
  • 2 replies
  • 0 helpfuls

Resolved! Overview of BCM

Hello, we are new with BCM and are looking for a high-level overview of how BCM works for our leadership team. 

Danj93 by Tera Contributor
  • 1007 Views
  • 3 replies
  • 1 helpfuls

Privacy Management Classic UI

Hi everybody,As we are currently working on setting up the privacy management module, we do not see all tables and features available in the classic UI.In the workspace view all tables and features do seem to be working.Is someone aware that the priv...

Luc Figge by Tera Contributor
  • 396 Views
  • 3 replies
  • 0 helpfuls

How is the risk tier score calculated in Vendor Tiering

I have seen this question asked before and besides a link to the SN website I haven't actually seen an explanation on how this actually works. A pointer to the code that performs it may also help as I could then perhaps deduce what is happening. So t...

cjchalmers by Tera Contributor
  • 538 Views
  • 1 replies
  • 0 helpfuls

Vendor contact facing Access denier error

Hi When a new vendor contact has been created and they have received an email with temp userid/password. Upon resetting their password vendors getting access denied screen (see below) on vendor portal. It only happens when a new vendor contact has be...

Grouping Indicator Tasks in GRC Compliance

Hi, First question in this forum! I am currently working with a cline on GRC implementation and they have a requirement to group indicator tasks so they can respond to one tasks and others can get auto populated. I see that we can group attestations ...

TPRM Backwards Compatible with Utah?

Hello, Would you please confirm that TPRM is backwards compatible with the Utah release? The ServiceNow Store indicates it's compatible with Utah, and there was a TRPM PEAK webinar where the presenters mentioned it was backwards compatible but the wa...

Dan Y25 by Tera Contributor
  • 454 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to configure columns what is shown in 360 view?

Hi, I try to configure what columns are shown in Risk Workspace 360 view.  I tried to configure from "Configure 360 views", but couldn't find options how to configure these columns which are marked in yellow in picture. Does anyone remember / know wh...

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Miikka_M by Tera Guru
  • 1225 Views
  • 7 replies
  • 3 helpfuls

Resolved! GRC: Risk Assessments

We have risk assessments generated from ServiceNow to our leadership team. However, each entity has 10 different risks which needs to be filled out individually. Is there a way to combine the assessments for specific entity into one single form so it...