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Resolved! Forgot password link on vendor portal login screen

When we setup the primary contact for a new vendor, an registration email will be sent to the primary contact with the username and temp password. Vendor has to change the password after logging into vendor portal so that he can take the assessments ...

IRM integrations with other ServiceNow products

HelloIs there a list of ServiceNow products that IRMN integrates with? We would like to know all the integration points between IRM products like P&C, Risk, and Audit BCM with other products like ITMS, ITOM, HR, etc.. Thanks

rajeeshraj by Tera Guru
  • 1800 Views
  • 8 replies
  • 10 helpfuls

What does the Theme define for a Service Portal?

What does the Theme define for a Service Portal?1. The background colors used in ServiceNow portal 2. Defines the look and feel of an entire Service Portal 3. The look and feel of the service portal homepage4.The images used in service portal

Samiksha_12 by Tera Contributor
  • 1531 Views
  • 2 replies
  • 1 helpfuls

Why would a Page Route Map be defined?

Why would a Page Route Map be defined? 1 . To redirect users to a Service Portal login page 2 . To redirect users to a Service Portal after they login 3 . To specify what Search Sources a Service Portal should use 4 . To automatically redirect users ...

Samiksha_12 by Tera Contributor
  • 2213 Views
  • 1 replies
  • 0 helpfuls

Can't close audit task

Hi,  This is on the Audit Task, When we approve it, it says Planned start date should be before planned end date. Where can we modify it?    

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jajay by Tera Contributor
  • 491 Views
  • 4 replies
  • 0 helpfuls

Vendor portal team management

Even after providing detailed instructions and adding helpful hints to our notifications, our vendor contacts continue to struggle with creating users and assigning them to questionnaires. As a result, our team spends many hours per week meeting with...

Melissa14 by Tera Contributor
  • 399 Views
  • 1 replies
  • 1 helpfuls

Resolved! GRC integrated with Knowledge

I have a customer case where I would like to integrate Knowledge with the GRC module. The link seems to be the Policy element. My objective is to create policy documents in word and use the Managed document module in ServiceNow, where I store the pol...

Petter-B by Tera Contributor
  • 803 Views
  • 1 replies
  • 1 helpfuls

GRC: What is driving the lifecycle in GRC module?

Hi All,I have seen the state transition happens, task gets created, approvals gets triggered, etc in GRC. So multiple things happen in GRC with control, policy, issue,etc throughout the lifecycle.  So how is this happening? what all is automating thi...

Error Creating Credential Alias for Microsoft OneDrive spoke

We are trying to configure a Microsoft OneDrive spoke using the instructions athttps://docs.servicenow.com/bundle/utah-integrate-applications/page/administer/integrationhub-store-spokes/task/setup-msonedrive.html We have been successful at* Configuri...

Will Mathies by Tera Contributor
  • 1026 Views
  • 1 replies
  • 1 helpfuls