Notification for DOA
Hello, Is anyone here know what are the conditions and body for DOA notification?to be specific for Policy Delegation Rejected & Policy Delegation Due Week and Policy Delegation Approved and lastly Policy Delegation Request
Forum Posts
How create a report or database view with downstream / upstream entities
Hi all, I need create a report that show all the hierarchy of entities for example:* Company class has all my entities and have the trier 1* Busines unit class has all my entities and have the trier 2* Area class has all my entities and have the tri...
Translation for a contain of a message or records
Hello, Anyone knows where to navigate to translate these fields ?
SLA attaching to existing issue records
Hi all, I have one question regarding for SLA. How to attaching the SLA to existing Issue records. the issue records are existing's, but here is the problem was SAL'S are attaching to existing is records but those sla are not breached. why becouse i...
Resolved! Understand License model on BCM lite
Greetings All, We are looking to buy BCM licenses , but I want to understand how BCM lite operator licenses work.I have gone through the official documentation but it does not resolve my query.My query is :when a Disaster plan is executed and tasks a...
Vendor contact not able to see the questinnaries in the vendor portal
Hi all ,I am facing an issue with the vendor portal and here the requirement is when the user clicks ok " submit to vendor " ui action i have written one br to another vra record in the sn _vdr_risk_asmt_assessement table . I am able to create the v...
CCPA Consumer requests
How can we implement CCPA consumer requests [Opt-out/Delete/Access Information] in ServiceNow?What table do we need to refer to configure forms?Is there any OOB table which we refer or should we configure forms over custom tables?Is there any OOB GRC...
Entity Implementation at granular levels
I would like to understand how people are using controls down to the server and application level. Our controls are set at the Enterprise level. So for example, our Vulnerability Remediation control is set to the actual process. How are people droppi...
External User access reviews workday
Does grc or ServiceNow have the capability to integrate into 3rd party products to automate security reviews for audits? So ingest data and then automate reviews on set criteria using the ServiceNow platform
report_user role
Customer question: "I wanted to reach out and ask if this is something that we would be allowed to do. We want to ensure this doesn’t violate our licensing or contract. Here’s what we’d like to achieve: We’d like to give some of our users ...
Need Help
Hi All, I have created a scheduled report, but it is not automatically sent to the users of the group i have marked in the groups field. Can anyone help me out why this is happening. Am I missing something....!!
data discovery
while using data discovery intially I am selecting few active data patterns and running a discovery job for that it is fetching the matched data if I add some data to a field in a table and again run a new job its not showing the matching data neithe...
Trying to Customize the Inherent Assesment UI Page for Domain Separated
Hi Team, Currently I am working on a requirement where customer wants to hide some fields on the OOTB UI Page (Name of the UI Page: advanced_assessment) like Qualitative Score, Qualitative weight and other fields. I knew this layout is generated thro...
scope should we use for Active data patterns and for target tables
wile using data discovery which scope should we use for Active data patterns and for target tables?
Upload of excel document to ServiceNow GRC
Hi, I would like to know how I can upload an excel table to ServiceNow GRC with the following columns: risk category, risk framework, risk statement, related control objective and control. Is there a way to upload this table so you do not have to ent...
