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Roles required to GRC/IRM

I my scenario I've created Policies of type procedures. This is perfectly creating a knowledge article when approved. From the documentation I read that in order to revise the Policy/Procedure, the role must be Compliance User[sn_compliance.user].In ...

Petter-B by Tera Contributor
  • 3645 Views
  • 4 replies
  • 1 helpfuls

reCAPTCHA site keys expiration

Hi there, we are using reCAPTCHA v2 verification in our customer service portal to verify customer when they are performing self-registration. However, I found that the site keys seems to be expiring very often lately (i.e. Every month we need to gen...

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Sobre a Comunidade

É Muito dificil usar a comunidade? Estou aprendendo agora

aladm by Kilo Contributor
  • 232 Views
  • 1 replies
  • 0 helpfuls

Notification for DOA

Hello, Is anyone here know what are the conditions and body for DOA notification?to be specific for Policy Delegation Rejected & Policy Delegation Due Week and Policy Delegation Approved and lastly Policy Delegation Request

SLA attaching to existing issue records

Hi all, I have one question regarding for SLA. How to attaching the SLA to existing Issue records.  the issue records are existing's, but here is the problem was SAL'S are attaching to existing is records but those sla are not breached. why becouse i...

satya satya by Giga Contributor
  • 312 Views
  • 1 replies
  • 0 helpfuls

Resolved! Understand License model on BCM lite

Greetings All, We are looking to buy BCM licenses , but I want to understand how BCM lite operator licenses work.I have gone through the official documentation but it does not resolve my query.My query is :when a Disaster plan is executed and tasks a...

CCPA Consumer requests

How can we implement CCPA consumer requests [Opt-out/Delete/Access Information] in ServiceNow?What table do we need to refer to configure forms?Is there any OOB table which we refer or should we configure forms over custom tables?Is there any OOB GRC...

CA5 by Tera Contributor
  • 495 Views
  • 1 replies
  • 0 helpfuls

Entity Implementation at granular levels

I would like to understand how people are using controls down to the server and application level. Our controls are set at the Enterprise level. So for example, our Vulnerability Remediation control is set to the actual process. How are people droppi...

David347 by Tera Contributor
  • 399 Views
  • 1 replies
  • 0 helpfuls

External User access reviews workday

Does grc or ServiceNow have the capability to integrate into 3rd party products to automate security reviews for audits? So ingest data and then automate reviews on set criteria using the ServiceNow platform

Alex Cason by Tera Contributor
  • 525 Views
  • 1 replies
  • 0 helpfuls

report_user role

      Customer question:  "I wanted to reach out and ask if this is something that we would be allowed to do. We want to ensure this doesn’t violate our licensing or contract.   Here’s what we’d like to achieve:   We’d like to give some of our users ...

Derrall by ServiceNow Employee
  • 833 Views
  • 2 replies
  • 0 helpfuls