Resolved! Notify Risk/Control owner when entity is deactivated
Hi All, When entity is deactivated in system then Risk/Control owner should get the notification. How can we achieve this. Please help me. Thanks,Mukul
Forum Posts
Resolved! Control status not applicable
How can a control be marked as 'Not applicable'? The status field is read-only, and I was wondering who and how we mark a control as Not applicable. Thanks
Business Continuity Plan - Editing a plan (any field) should return the status to draft
As an analyst I explore the capabilities of the GRC module, particularly the workflow of business continuity plans. I noticed that it is possible to modify the values of an 'approved' plan, which is normal. My question is in two parts: 1- Is it no...
Subscription Management | IRM subscription are not based on groups
Hi there,I am currently reviewing my company's subscription management module. The IRM entitlement are not tied into any group, nor am I given an option to add/manage group [Have this functionality for ITSM]. Group/User mapping tabs are not visible f...
Resolved! Can we create Policy Acknolwdgement for group of policies in one go
We are getting request from Risk and Compliance team that they want to create and acknowledgement campaign for a set of policies. Is there a way that they don't need to do it per policy rather can do it for a set of policies in one go. The below docu...
Maestro integration with BCM
Hello Has anyone integrated Maestro with ServiceNow? Can anyone share documentation to configure the integration?
Followup checkbox in Vendor Risk Assessment not working in Vancouver release
Go to the ServiceNow instance --> Third Party Risk ManagementOpen Vendor Risk Assessment In Generating Observation State, Go to the bottom, into the Questionnaires related listUse the gear icon and add View Responses, if not already visibleClick on V...
Roles required to GRC/IRM
I my scenario I've created Policies of type procedures. This is perfectly creating a knowledge article when approved. From the documentation I read that in order to revise the Policy/Procedure, the role must be Compliance User[sn_compliance.user].In ...
Planned end date updating after completionof Assessment
Hi Team,We have Questionnaires(Risk Questionnaires), on questionnaires form we have planned end date field, under that when we click on submit assessment it will generate a survey for users and after completion of that assessment planned end date is ...
reCAPTCHA site keys expiration
Hi there, we are using reCAPTCHA v2 verification in our customer service portal to verify customer when they are performing self-registration. However, I found that the site keys seems to be expiring very often lately (i.e. Every month we need to gen...
Making EVENT Tasks in BCM visible only to assignment group members and admins.
Good day! My end-user is asking to limit the visibility of EVENT TASK within the BCM workspace to only members of the assignment group and people with bcm_admin or admin roles. We accomplished this with a business rule, but it had unanticipated resu...
Sobre a Comunidade
É Muito dificil usar a comunidade? Estou aprendendo agora
Notification for DOA
Hello, Is anyone here know what are the conditions and body for DOA notification?to be specific for Policy Delegation Rejected & Policy Delegation Due Week and Policy Delegation Approved and lastly Policy Delegation Request
How create a report or database view with downstream / upstream entities
Hi all, I need create a report that show all the hierarchy of entities for example:* Company class has all my entities and have the trier 1* Busines unit class has all my entities and have the trier 2* Area class has all my entities and have the tri...
Translation for a contain of a message or records
Hello, Anyone knows where to navigate to translate these fields ?
