Resolved! GRC
Can the GRC module function in the legacy platform?
Forum Posts
Resolved! Transform maps - how to import data to referance field with over 32 char
Hello Community, I am trying to help client, who need to connect risk statements with control objectives.In transform maps we match it with valid referance field in target table.As a result I got 64/319 inserts.Only control objectives which are less ...
Data Source for Gradient Inherent Heat Map
Does anyone know how/where to change the data source for the Gradient Inherent Risk Heatmap? I have inherent risk data in custom fields that I'd like to be able to present on a heat map. Thank you!
Issues Dashboard in workspace
Hello Guys, Has anyone faced the below issue? Even being an Admin I am facing this issue when I navigate to Compliance workspace and Audit Workspace, where as the same Dashboard works properly when I navigate to this Dashboard from Risk workspace
Resolved! Residual risk not applicable
Hello community,would you know where can I hide the residual assessment not applicable field in the Risk Workspace?It is hidden on backend and we also tried to deactivate this field but with no success.I was able to locate this field in the UI Builde...
Resolved! Creating a list banner button UI Action that calls script include to create a record on another table with some populated fields
Hi all, I'm new to scripting and trying to finish up this task I was assigned. I'm at a complete standstill. I need to create a list banner button UI Action on table A that calls a script include that creates a record on table B with some of it's fie...
Attach queried table data as a link in notification email
i am displaying a table of data(queried from attestation table) in email using email script. i want the same data to be attached as a link in the same email. how to do so?my email script is below.(function runMailScript(/* GlideRecord */ current, /* ...
Import entity types togather with risk statements
Hello Community,I am trying to help client, who need to import risk statements to IRM module.They prepared excel sheet with all statements and it includes enitity type for each statement in separate column.I am trying to import it using import set, h...
GRC Risk Management - Risk appetite
Hello, in order to show the risk appetite status in the risk record or risk assessment (i.e. inside appetite - green, outside appetite - amber, outside tolerance - red), we have to link our risk appetite scale to the Qualitative Rating Criteria under...
Residual risk not applicable field GRC
Hi All, In what situations I should be selecting Residual Risk not applicable when performing the residual risk assessment?
Resolved! Work notes do not show in the activity formatter once Security request is closed .
Hi Everyone ..Work notes do not show in the activity formatter once Security request is closed ..Please let me know if anyone knows about this Steps:1]Try to closed Security Request on form and add work notes.2]You can see worknotes remove from Activ...
To create flowdesigner using Table
i need to create flowdesigner from scratch.can any one help me on fulfilling this scenario for the better practice
SLA Definition in TPRM vendors
Hello - We have dozens of SLAs defined in ServiceNow. We are starting to use TPRM (formerly VRM), but I don't see how I can link any of our existing SLAs with a vendor in the "Vendor Management Workspace". An option does not exist - it seems that I...
Extend the use of Compliancy Workspace to entity owners (asset owners)
One of my industry customers would like to utilize the Compliancy Workspace for entity owners (SW asset managers). I am looking for a solution where the entity owner's view is limited to their entities. (controls, issues, indicator tasks...). They ar...
CIS Controls Service-Now
I have some questions regarding aspects of GRC, specifically CIS mappings to ServiceNow. I am currently only looking at the CIS controls that pertain to software. These are located in section 2 of the CIS controls. I need best practices as they perta...
