Resolved! Which role (besides admin) would allow users to see inactive user's details?
They specifically need to see Location/Manager information
Forum Posts
Alternative to Grid Configurations for Dependency Assessments in BCM UIB
We had been using the Legacy BCM Workspace so far but we would get stuck on a lot of use cases that would not be possible to configure. We reached out to HI a couple times and they suggested us to use the Configurable BCM Workspace (UIB). We are expl...
audit engagement process - engagement approval
Hello, by default, when engagement is awaiting approval, it goes to either reject or approve. Afterward, it moves to complete/close if there are no remaining tasks. However, I want to automatically move the engagement to closed even if there are open...
Relationships between entities
Greetings- had a quick question about maintaining relationships between entities, processes & products as it relates to IRM. Do you maintain these in ServiceNow or outside of ServiceNow?
vendor Risk Management
Hi All, I am facing an issue when creating the Questionaries for the assessment . When i am selecting the data type as Yes or No or Multiselect i am able to see the questionaries in the vendor portal But when i am making the data type as Choi...
"GRC Business User - Lite" role not available on PD instance
Any tips to install the "GRC Business User - Lite" on the personal instance ?Tried to opt in through the store but says i cant use my personal account.
can we implement jellyscript in Dashboard Reports?
I am trying to Display some calculated result in the Dashboard as we can do using UI Macros inside the form. Please let me know how to do that. Also in the Single Score Report type can we show the calculated %?
Resolved! How can I configure Risks that are identified as Fraud in Servicenow?
My organization identifies 3 kinds of risks - Fraud, Inherent and Residual.On the Risk table I can see Residual and Inherent risks are there but if I want to categorize a risk as Fraud what will be the best approach to do that?
Resolved! Bulk Policy Exception Attachments - What is the table name?
Is there an easy way to see which Bulk Policy Exceptions have attachments? What table are the Bulk Policy Exception Managed attachment stored in?
Resolved! How to configure columns in Risk Workspace -> Risk Framework -> Entitity types -> Add
Hi all, Once again I'm having some issues with configuring what columns are shown in desired places in Risk Workspace. - So, I open Risk Workspace- I go to list view- I choose Risk frameworks - I open any Risk Framework record entity types tab and cl...
Compliance Workspace
Hello,Does anyone knows :1.how to create workspace variant2.how to rename workspace list columns names Thank you
Resolved! Compliance workspace
Hello,How to save the filters added in the workspace ?My need : filter the workspace list view and save the filter. Issue : When I use the filter, the next time I connect it doesn't show in the workspace list view . When I checked I dont see any 'sav...
Resolved! ServiceNow Licenses for Educational Use
Hello everyone,I have a question concerning the licensing of ServiceNow for educational purposes. I am interested in utilizing my personal developer instance to create a sample GRC implementation that I plan to discuss in detail in my university degr...
Automatic Risk and Control relationship
It seems to me that if a Control Objective has been mapped to a Risk Statement, that a Control created based on that Control Objective should create a Risk related to the Control, but that does not happen. Am I missing something? Do something we cu...
Resolved! Licence numbers and usage data - left join?
Does anyone have a simple way of comparing the number of licenced users in a product to the data usage for those users? Currently I'm searching the data usage for my product and then searching the user name who is utilising a licence. There must be a...
