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How to trigger event from the flow designer?

Hi Developers, How to trigger event from the flow designer?I tried to create custom action as per https://www.servicenow.com/community/now-platform-articles/fire-an-event-via-flow-custom-action-guide-any-table/ta-p/2312357    but its not working! I d...

Tips when migrating from Classic to Advanced Risk

Hi,We are migrating from Basic to Advanced risk in our instances. I am aware of "how" to migrate to Advanced Risk, so that is not my main concern. What i would like are some tips from somebody who has experience in migrating a mature instance (we hav...

H_kon Faanes by Tera Contributor
  • 2478 Views
  • 4 replies
  • 1 helpfuls

Refresh Entities count after Entity filter is updated

How can you get the Entities ( count_ first tab of your Entity Type,  updated after the Entity Filter changes? For example,  first time the filter ran it rendered 1000 entities, then I noticed I needed one more criterion,  so after running the filter...

Zind by Tera Contributor
  • 2223 Views
  • 5 replies
  • 2 helpfuls

To know about out of the box process of control owner

Hello Team,In Policy and compliance module, I was creating a new control but it is taking owner from the entity (profile) field and restricting me to modify it. It is making entity owner to the owner of the control, however sometimes we don't want th...

Resolved! GRC

Hi all,I'm glad to join the community,Could any one suggest on the career path in  GRC with Servicenow,Thanks

TPRM Due Diligence

Hi, We are trying to move into the new TPRM functionality that ServiceNow had introduced in Vancouver - Due Diligence request process. My questions is mainly around the the Workflow for Due Diligence request - In our current process, the Third Party ...

Email client in Risk workspace not working as expected

We have configured an email_client on the Risk Workspace for sending email from a Risk Response task.For the appropriate tables the email_client is added  and the Compose email action is available in the more actions menu on the Risk Workspace as exp...

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Download the Audit Report in Word format

Hi, I have a requirement to download the Audit report on Engagement record in Word format and PDF format. When the Audit Engagement record moved from awaiting approval to followup state, we get a 'Generate Report' button. On click of Generate report ...

Abdul Rashid by Tera Contributor
  • 2065 Views
  • 3 replies
  • 1 helpfuls