From where can get the complete documents for GRC module for Vancouver version?

Notification remainders for due 60 days

Hello Experts, Scenario: In policy form we have a fields called "valid to" and "approver" , if a person selects the policy valid to date as 25-03-2024, then it should send the notification to the Approver.For example: Valid To field count the days fr...

HOW TO ACHEIVE This requirement by using workflow

"Generate an approval request for any table. If the approval status remains 'requested' for 3 days and is not approved, send a notification reminder. Then, if the approval is still in the 'requested' state after 5 days, check again. If it is still 'r...

Getting error in Vendor Assessment List widget in Vendor portal for some vendors.

We are getting NULL pointer exception error and "No assessments are available" message for vendors belonging to 2 particular company in Vendor portal (svdp). When we try to login with other Vendors belonging to other companies we get a proper list of...

Policy Exception Request Extension Button - Allow a certain group to request extension

Hi All, Currently, only the requestor can request an extension on policy exceptions. I have a requirement to allow a certain group for e.g risk managers to also have that ability to request an extension on a policy exception. What will be the best wa...

Auto-update Entity Owner

Hi All,   I have used the recently added functionality of Auto-update Entity Owner. I follow the next steps:   - Changed the Owner on the Source record - Entity Owner is dynamically changed - Ownership on the Control & Risk levels does not update to ...

Questionnaire within audit that can't be standardized

Hello,I have following requirement and it is really hard to come up with any possible solution or even a nice workaround for this:My customer performs audits in ServiceNow by making use of audit engagement record functionalities. During these audits ...

GRC - PCI 4.0

We currently have PCI 3.0 citations in our instance. I have been asked to find out when PCI 4.0 will be available from ServiceNow or a vendor. Anyone have an insight?

Risk Assessments using Import Sets

I have a Risk Register with over 3500 records and I have configured a Risk Assessment Methodology for these records. These records include values of Impact, Likelihood and Control Effectiveness which I configured according to a certain matrix. How ca...

IRM - CIS Cybersecurity Technology Controls -- Is version 8 coming ?

The IRM (professional / enterprise) accelerator for the CIS Top 20 controls (version 7.1) is a plug-in available today.  but CIS has a new version that i believe is the Top 18 controls and is a totally different list of requirements.   I am wondering...

How to find the difference between current date and due date in ServiceNow

Hi All, I have to find the difference between current date and due date in Issue Management module. Based on the due date i have to update the status in issue management. I need to get the due date in Days. Based on the days i have to update the stat...

Jira to ServiceNow Integration using REST API and Webhook

I'm Integrating ServiceNow and Jira using ServiceNow REST API. But when i try to push data's from JIRA to ServiceNow ,Jira data's are not updating in ServiceNow. From Jira side we have created Webhook and ServiceNow side we have created scripted REST...