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GRC - PCI 4.0

We currently have PCI 3.0 citations in our instance. I have been asked to find out when PCI 4.0 will be available from ServiceNow or a vendor. Anyone have an insight?

Christine C by Tera Contributor
  • 1582 Views
  • 5 replies
  • 2 helpfuls

Resolved! how to hide a button from specific view

I want to hide 'View Locations' button  from a specific viewbut it should be visible in Default view. Can anyone help me to achieve this?

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Mehar Naaz by Tera Contributor
  • 1772 Views
  • 6 replies
  • 2 helpfuls

Need to add Engagement in Parent field of Evidence Request.

I have a requirement where on the Engagement Form, there is a related list meant to show all Evidence Requests (EVR records). From what I can tell, I need to add the Engagment number as the parent on the EVR record when it is created. I've tried to a...

Add Related List Section to the Entity Types forms

Hi everyone,  As part of a requirement, I need to add a related list section which appears when opening a GRC Entity Type. If I want to configure directly on the form, I'm getting the following warning message:  Current form layout:   Expected result...

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mmihnea by Tera Contributor
  • 1852 Views
  • 8 replies
  • 2 helpfuls

Resolved! Not able to publish Automated Scripted Factor

When trying yo publish the Automated Scripted Factor , then getting the Error :" Script validation failed with the error: Not a number. "This is my code below :/*************************************************************************************/ ...

Rahul62 by Tera Contributor
  • 1386 Views
  • 3 replies
  • 2 helpfuls

Inherit and residual risk scores calculation

Hello, I am trying to understand how IRM calculates the inherit and residual scores after a risk assessment has been completed. If I look at my dashboard (residual or inherit) it will tell me for example that there are x number of risks with a High s...

Carlos58 by Tera Contributor
  • 9150 Views
  • 3 replies
  • 5 helpfuls

Resolved! Confidentiality Configuration is not working for Policy table

Hi All,  I was trying out the Confidentiality configuration functionality in GRC. It is working for the OOB tables for which confidentiality is already configured(for the records that gets created when confidentiality property is enabled.). But when ...

Third Party Contact related question within GRC/TPRM

Hi, Is it possible to add same third party contact across subsidiaries within vendor hierarchy?For Eg, Org A has 2 subsidiaries - Org B and Org C. Is it possible to have vendor contact created in Org A and also assign them to Org B?

Chandan_jha by Tera Contributor
  • 763 Views
  • 1 replies
  • 0 helpfuls

Resolved! Vendor Contacts login with Account Recovery enabled

Is it possible to allow vendor contacts (third-party contacts) to login using local authentication in an instance with Account Recovery enabled?  When enabled, Account Recovery prevents local logins except for configured Account Recovery users. This ...

Lane3 by Tera Contributor
  • 1529 Views
  • 3 replies
  • 0 helpfuls

"sn_grc.business_user_lite" not able to edit the issue form

The GRC Business User Lite(sn_grc.business_user_lite) cannot update the below fields on Issue form(sn_grc_issue) after he creates an Issue- Assignemnt Group - Assigned to- Name - Description If we change the ACLs to give write access for this fields ...