Hi All,When we attest a control , the attestation has a due date by default. Once this due date is met, It should ideally cancel the attestation. But in our instance, it's not working as expected. In the backend, there is a schedule job that runs at ...
We have vendors who are completing our Assessment Questionnaires. Is there a way to easily export the completed assessment questionnaire with the vendor's responses? We need the ability to send the completed assessment questionnaire to an internal b...
I am trying to install GRC on my personal instance . I activated the plugins but it is now showing up in Application Menu. Please advice - https://dev36807.service-now.com
Hi All, After a vendor has submitted his/her responses and we go in the VRM module to review the responses, the options appear to only be "Show Follow Up responses" and "Show incorrect and un-scored responses" at the top for filtering, and "Internal ...
Can anyone provide a step-by-step procedure for installing the Madrid plugins from the store. I can find the plugins on the store but evidently I need to log into HI to move forward. But I want to download the plugins to my personal developer's insta...
Hi all, I am wondering how I can find out why my controls are automatically being retired when I complete an Indicator Task. No matter if it passes or fails, when I complete an Indicator Task, the Control that it pertains to is retired, which then cl...
Hi, In my production environment of GRC the Residual score, Inherent score, and the Calculated score are not working. What needs to be moved over or turned on for these fields to work. It is working in my development environment and I don't recall ...
How can we refer to related lists in a form to restrict their access to specific group of people?Thanks,Divya
I'm currently evaluating the vulnerability response module in ServiceNow. Is there a way to manually import vulnerability data into ServiceNow to see how the filters will actually work without fully integrating with one of our vulnerability scanners....
Hello, What is the working principle or what is the impact of this choice value "Event Driven" associated with Frequency field in control form(sn_compliance_control) table? This is part of Policy and Compliance module. Thanks.
When the state of the policy exception request workflow reaches Approved, will the workflow automatically set the stage to closed when the valid to date of the exception record is reached? Documentation on the exception request workflow is a little ...
We have a requirement to close any open Remediation Tasks when the parent issue is cancelled. I have created a UI Action which sets the Issue state to Cancelled, and makes it inactive, and tried creating an After Update Business Rule to close the Rem...
How do I request ServciceNow ISAE 3402 certificate?
Please send me the real time examples for indicators
I have published a report and added it to a dashboard with the role of "public" but i am still receiving an error "Security constraints prevent access to requested page". I added the role of ITIL to the report and my test user had ITIL, nogo.. So I...