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Resolved! Data anonymization

Hi, I'm reviewing the following but cannot follow the steps described on my dev instance/london. https://community.servicenow.com/community?id=community_article&sys_id=0f7ce2e1dbd0dbc01dcaf3231f96192f Specifically these steps: - Get the list of table...

AES by Kilo Explorer
  • 3279 Views
  • 3 replies
  • 0 helpfuls

Resolved! GRC - UCF integration

We have not subscribed yet to UCF for our implementation.  We are still evaluating.    My Compliance area has asked if there is integration with ACLI/American Council of Life Insurers or NILS is Wolters Kluwer.   Our Compliance area gets daily update...

kerrygregory by Tera Contributor
  • 3341 Views
  • 4 replies
  • 9 helpfuls

Resolved! I want to access ServiceNow's SOC 2 Type II compliance report and ISO 27001 Certificate (along with Statement of Applicability). Where can I find it?

Hello, I have been tasked with assessing the controls for ServiceNow (they are providing service to us). As a result, I need access to SOC 2 Type II (full report) and ISO 27001 documentation (including Statement of Applicability and the testing resul...

Anshul3 by Kilo Contributor
  • 4160 Views
  • 2 replies
  • 2 helpfuls

Resolved! ISO27001 certification documents

Hello, Could you please advise if there is any new ISO27001 certificate available. I only found those covering 1st Sept 17 to 30th Sept18 and ISO27001 certificate only until December 2018. I'd like to know if you're currently being audited for new on...

Maciej S by Kilo Explorer
  • 4759 Views
  • 2 replies
  • 1 helpfuls

Resolved! Paid Plugin for developer instance

I am planning to test the GRC part of ServiceNow on NewYork developer instance however for certain plugins it says "a fee-for subscription", is it paid plugin on developer instance as well or is it just for the production instance? For ex. GRC: Polic...

Mitanshi by Kilo Explorer
  • 4306 Views
  • 3 replies
  • 39 helpfuls

Resolved! Storing Password in CMDB

Hi All,We are in the process of setting up and configuring our CMDB within SN.   One of the teams have asked if there is the functionality of storing usernames and passwords within the CMDB i.e. for particular servers.   If this is possible what issu...

Sam Ogden by Tera Guru
  • 3023 Views
  • 5 replies
  • 3 helpfuls

Resolved! MID Server - Security LOGS to SIEM

I'm looking for the steps/process to configure a local MID server to be able to pull down the security logs from our production instance of ServiceNow.   Thank you.

briangrayem by Tera Explorer
  • 2341 Views
  • 2 replies
  • 0 helpfuls

Resolved! control and risk indicators

Hi All, I am still in the learning phase of the GRC module. Please help me in understanding or clarifying the below - Controls have attestation and Indicators. Based on attestation response, controls are marked either compliant or non-compliant. Simi...

Resolved! How to create Control Tests in GRC

How to create COntrol Tests in GRC. I do not see the IT GRC -> Control Tests as given in the Madrid Docs. I believe Attestations are created to check the Control Design Effectiveness. How to check the Control Effectiveness in GRC

tena1 by Tera Contributor
  • 2296 Views
  • 2 replies
  • 1 helpfuls

Resolved! GRC: Profiles, Profile Types, Profile Classes

In preparation for my next project, I'm reading through the GRC documentation and I'm a little confused. This is what I understand it is saying:Profile type has a single reference to a profile classAny record in ServiceNow can have a profile generate...