Scripting in Risk Assessment Methodology
I have a requirement that required scripting for getting impact and likelihood scores so we can utilize them in residual assessment.score = 2 * Likelihood - Impact;
Forum Posts
Reporting - Priority Changes
How to create a report that identify Incidents that were created as a P4 and then changed to P3?
Need to configure the columns in list view in workspace
Hi Developers, In Audit workspace, I want to keep same list layout (columns) when i am redirected to list of records when I click on the reports that are present on the dashboard like engagement as shown in below image.After clicking on the numbers t...
Approves not populating using transformmap
Import data using transform map, the data was loaded successfully in customised table. Loaded data is in draft state, now I want to move draft to published manually. While moving the states, should accept approvers approval then only record will go t...
Resolved! Performance Analytics Indicator for Compliance
How is the PA indicator different from the Indicator? I have created a PA Indicator to monitor Incidents resolved within 30 days. When the PA indicator breaches the threshold, will it create an Issue and mark control as Non-Compliant?Or will it creat...
BCM - Is it possible to trigger Crisis Event from an Incident or Major Incident
In ITSM Incident - is there a way to declare a disaster and and initiate a Crisis Event > Plan in BCM ?The idea being - when there is a major outage, a P1 incident will be generated and if the incident cannot resolve the outage and restore service wi...
IRM Control Attestations - Period of attestation
We have added a field for 'Period of attestation' to our Control Attestations, so the user adds the month/quarter/half-year etc to their attestations and we can report on whether all periods have been attested. We don't currently have the option to s...
Resolved! How do I test the vendor portal
I'm sending the assessments to a test vendor and a test primary contact. How do I access the vendor portal as the test primary contact? The contact has the vendor_contact role. The url https://companyname.service-now.com/svdp opens the portal but I ...
Resolved! Looking for folks who have Implemented Security Incident Response
We are looking for someone who has implemented Security Incident Response and could provide perspective on what the overhead looks like from an on-going support perspective. Any comments here or willingness to connect would be appreciated.
Resolved! Inherent Assessment tab formatter change
Hello, We have a requirement to change the text on the highlighted area. Does anyone know where to change it? It is not a field so I can't just change the label. It seems to be a formatter. This is under the table, sn_risk_advanced_risk_assessment_in...
is there a way to cancel a DDR (or reject) after the IRQ process is kicked off?
We have a couple of DDR records that need to be cancelled after the INA was created and the IRQ has been kicked off. The business backed out of the engagement while the IRQ was in "awaiting response". The only option I see for the DDR or the INA is t...
PolyTech Integration with ServiceNow policy Management
Hello Everyone , I just wanted to understand technical challenges and effort involved while doing Polytech integartion with Servicenow . Regards,Afifa
Resolved! How to check if Uploaded 7zip File is Encrypted in ServiceNow
Hello Everyone,I need to implement a backend validation in ServiceNow to check if an uploaded 7zip (.7z) file is password-protected or encrypted. The requirement is:When a 7zip file is uploaded as an attachment (e.g., in sys_attachment), we need to d...
Unable to set remediation task end date same as Issue end date
Hi all, I am trying to set remediation task end date same as issue end date when the remediation task end date exceeds the issue end date while creating it, Remediation task have the default dictionary override 30 days duration from the creation date...
Resolved! How to succeed in Certified Implementation Specialist - Risk and Compliance (CIS-RC) exams
By Bill MartinServiceNow Architect | Risk & Compliance Specialist | TechTalk with Bill | Educator Passing the Certified Implementation Specialist – Risk and Compliance (CIS–RC) exam was, without a doubt, one of the most challenging certifications I’...
