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Forum Posts

IRM/ GRC - subscription "allocation" calculation

Hi, I am trying to understand how SN user management calculates the "allocation" of GRC Operator and Lite Operator. I notice in the allocation report the following reasons are given (I dont know if there are any other). Can somebody tell me what they...

carlosgaspa by Tera Contributor
  • 1206 Views
  • 2 replies
  • 1 helpfuls

How can i try an AI feature in ServiceNow GRC in our PDI

I would like to try a specific use case in ServiceNow GRC module using AI in my PDI. (the use case is to check the policy text entered in the policy record is validated grammertically, re-write the content with proferssional inclusive language, highl...

GRC Module Issue after plugin install

Hello Everyone, After installing the required plugin on my pdi, i am unable to see the grc modules on my pdi instance, I am able to see the grc policy, risk application scope, but unable to find modules please find the below details, attached screens...

986565 by Tera Contributor
  • 488 Views
  • 2 replies
  • 0 helpfuls

Export button on Engagement form

Hello, I have to create an export UI action on engagement form. When I click on it, it will export the excel view of the test plans report which has the current details of the associated test plans to that engagement. How can I achieve this??

BKash by Tera Contributor
  • 511 Views
  • 1 replies
  • 0 helpfuls

Resolved! Remove/Unlink Records from related list

Hi, I want the records from related lists [Downstream risks and Downstream controls] on Entity form[sn_grc_profile] for a particular entity class to be removed without getting them deleted. How can I achieve this without creating buttons on related l...

BKash by Tera Contributor
  • 716 Views
  • 3 replies
  • 2 helpfuls

Resolved! Email Notification Trigger issue

I want to trigger an email notification weekly to assigned person if there is any pending task  in the Bin which comes from the table  "sn_grc_task ", created the scheduled job while executing able to see the logs thats triggering the job and event b...

DharmaT by Tera Contributor
  • 932 Views
  • 7 replies
  • 1 helpfuls

Scripting in Risk Assessment Methodology

I have a requirement that required scripting for getting impact and likelihood scores so we can utilize them in residual assessment.score = 2 * Likelihood - Impact;

Prabhjot3 by Kilo Expert
  • 597 Views
  • 2 replies
  • 0 helpfuls

Need to configure the columns in list view in workspace

Hi Developers, In Audit workspace, I want to keep same list layout (columns) when i am redirected to list of records when I click on the reports that are present on the dashboard like engagement as shown in below image.After clicking on the numbers t...

SnehalMadakatt_0-1707559775149.png SnehalMadakatt_1-1707559813170.png

Approves not populating using transformmap

Import data using transform map, the data was loaded successfully in customised table. Loaded data is in draft state, now I want to move draft to published manually. While moving the states, should accept approvers approval then only record will go t...

Susmitha S by Tera Contributor
  • 618 Views
  • 4 replies
  • 0 helpfuls

Resolved! Performance Analytics Indicator for Compliance

How is the PA indicator different from the Indicator? I have created a PA Indicator to monitor Incidents resolved within 30 days. When the PA indicator breaches the threshold, will it create an Issue and mark control as Non-Compliant?Or will it creat...

rajeeshraj by Tera Guru
  • 1007 Views
  • 4 replies
  • 2 helpfuls