Recovery stage in event tasks of Activated plan is getting updated to empty when i am deleting recovery task in Master plan in business continuity management module . I want to know what enables this functionality of automatically update the recover...
Imagine a scenario where your organization tracks user endpoints—like ThinkPads—under a specific entity class and type. Each time a new endpoint is added, the system automatically creates both a Risk record and a corresponding Control. The usual work...
HelloAnyone knows which scheduler do it and what time exactly ? Daily is not much informational... And what is the outcome of this schedule? What will happened then? Score will be recalculated and updated?Not much info in the documentation for that.....
HiI have a request by the client.They need to create more than one campaign to scheduled assessment of risk.I saw that it is possible schedule assessment for more entities, but I don't find how/if it is possible to select only one risk to assess for ...
My requirement is I want to restrict the related lists of Control Test form so that if Assigned to of control test record is user from specific group and if logged in user is from different group, the related list records of that control test should ...
Hi Team,Is there any way we can hide the popup which is appearing after the submission of the assessment?I have attached the screenshot for the same.Thanks in advance.
Hi Experts, Where do we define which field to be referred as title of the policy exception in the header bar. As per below image, the red boxed value is deriving from a custom field added to policy exception. Customers think this is the title of th...
In the ServiceNow GRC module, when the design_effectiveness field of a Control Test is evaluated as "ineffective," the control status changes to "non_compliant," and an Issue is automatically created.When this automatically created Issue is marked as...
Hi All - I saw in the docs that Automated factors are used to automate risk assessments. I am not able to understand how this happens. Can someone help me understand how automated factors work actually and how do they adjust scores and how I can add ...
Hi community,I have created a new platform analytics dashboard within UI Builder. Within that, there are 2 interactive filters at the top and different types of reports below it.When I am selecting the filter values, it's not showing the applied filt...
I have a vendor tiering assessment where the normalized value for some of the questions are being calculated a 0 but there is are actually numeric values based on the response.
I have a tiering assessment with multiple categories. The questions within the categories have numeric values assigned. When I look at the metric results, I see the question have actual numeric values. But the normalized value for some of them is 0. ...
Hi, I need to create a notification for control overdue attestations which should be sent to the IT Owner/Delegate and Requester of an attestation with open Control Attestations with a cadence including: 30-days following when the Controls are set t...
I'm creating a few indicator templates for some control objectives and I wanted to set them to run monthly, but I don't really have this option available. It appears to be: daily, weekly, PERIODIC, quarterly, annually, etc. Am I right to assume that ...
The pop-up window in Compliance Workspace when trying to "add from existing control" in a common control is completely unusable and cannot be resized. Has anyone figured out a workaround instead of customizing the app?
