call the script include from the flow
How can I call GRCUtils().generateProfiles(current, true) in a custom action in Flow Designer? I am trying to create a custom action that functions similarly to the 'Update Entities from Filter' feature.
Forum Posts
Resolved! Policy Exception OOTB Flow
I have a requirement to change approval mechanism for Policy Exception in which the first approval will be triggered to requester manager and so on. Also approval should be triggered to specified users when approving user clicks on "Request Complianc...
Cannot Reuse Entities in Risk Assessment Scheduler
Hello all, Looking for clarity on this conflict I ran into. While running mock IT Risk Assessments in my Dev Instance, I noticed that I cannot select an entity that is already being used in an active Risk Assessment. For example, if I were to selec...
How to Access to All Users' Advanced Risk Assessments
Hi All,Currently, advanced risk assessments are assigned to individual users. Is there a specific role or permission that would grant me access to take all users' risk assessments? If not, what additional steps should I take to gain access to everyon...
Resolved! Can Now Assist be localized?
Can I change the use of Now Assist and localize it by feeding the data?Or is it that I can't intervene in the learning process of it, I just need to know how to use it.
Resolved! Business Rule - Creating New issue is not setting correct value on field
When we Finalize and Observation, we have a business rule that sets values on the newly created issue. We know the overall business rule is setting values, but with the upgrade to Yokohama, we're seeing where the final value we're setting is not carr...
How to override autopopulated field
Hi, I am trying to auto populate 'Department' field based on BIA owner selected from sys_user table. For this I have created Onload and Onchange client scripts. i have additional requirement is if i ovveride Department value to any other value from t...
Attestations Using smart Assessment Engine
Hello everyoneso I had a question in attestation part of the control When we selected the attestation and move the control to attest state the attestation respondent has to respond to the attestation. After he submits the attestation the control goe...
Smart Assessment Engine
Hi Everyone!In order to migrate legacy attestation to Smart Assessment, we have an OOTB Workflow - Generate smart assessments for control. This workflow is not getting triggered on updating the state of control to Attest. It's throwing an error - "Ta...
Smart Assessment question allowing to submit assessment even when response is not given
Hi community, I am trying to configure Smart Assessment Engine for control attestation and have a question of type Attachment wherein, user needs to attach an attachment and is a required question. However, when user attaches the attachment and proce...
GRC : Risk Indicator Failure Advance Risk
Hi,I would want to know that how does a risk indicator failure affects Advance risk assessment done for a risk. I know in classic risk indicators play a role : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692108But how does...
Can someone please give me answers for below questions
1. Which GRC application would you use to manage internal or external consultancy processes that aim to prove the effectiveness of controls?Risk ManagementAudit ManagementPolicy and Compliance ManagementVendor Risk Management2. The Risk Scoring value...
Need to know the uses of Aggregated risk report in advanced risk assessment.
Hi Team Can some one let me know the uses of Aggregated risk reports, I have checked product documentation, so just wanted to know more if some one have actually used it. How to use or what are the uses of below, how to use it..
Synch custom fields from the CMDB to Entities
We have the need to bring a couple of True/False fields from the CMDB CIs into our entities. The empty field exists on the entities but the value is not populated. Is there a way to synchronize that data using OOTB tools or would we need to script so...
Grouping Test Plans or Control Tests
As I understand it, audit plans are a group of engagements, but is there a feature to group test templates or test plans to automatically generate control tests (aka audit tasks) in ServiceNow? For example, if an assessment team analyzes the same gro...
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