PolyTech Integration with ServiceNow policy Management
Hello Everyone , I just wanted to understand technical challenges and effort involved while doing Polytech integartion with Servicenow . Regards,Afifa
Forum Posts
Resolved! How to check if Uploaded 7zip File is Encrypted in ServiceNow
Hello Everyone,I need to implement a backend validation in ServiceNow to check if an uploaded 7zip (.7z) file is password-protected or encrypted. The requirement is:When a 7zip file is uploaded as an attachment (e.g., in sys_attachment), we need to d...
Unable to set remediation task end date same as Issue end date
Hi all, I am trying to set remediation task end date same as issue end date when the remediation task end date exceeds the issue end date while creating it, Remediation task have the default dictionary override 30 days duration from the creation date...
Resolved! How to succeed in Certified Implementation Specialist - Risk and Compliance (CIS-RC) exams
By Bill MartinServiceNow Architect | Risk & Compliance Specialist | TechTalk with Bill | Educator Passing the Certified Implementation Specialist – Risk and Compliance (CIS–RC) exam was, without a doubt, one of the most challenging certifications I’...
Relating SCTasks to Risk Assessment or Entities
Hey everyone,I'm looking for insights on how to best enable business users to report IT risks in ServiceNow. Specifically, I'm interested in establishing a clear link between these reported risks (potentially via SCTasks) and existing Risk Assessment...
BCM RTO/RPO inheritance
Hello All, As in our current BCM process RTO/RPO inheritance works based on cmdb, but now we want it should work on the basis of dependency assessment. For example - if an application is deleted from dependency assessment from a BIA in BCM workspace,...
Adding custom column to dependency assessment in BCM
Hi Everyone, I am having "Group Members" dependency assessment which points to sys_user_members table. I want to add columns like User Phone Number, User Name to that dependency assessment. I am following below article to implement columns but data i...
Resolved! Why the Metric Definition wont auto-execute and auto-generate based on its frequency defined?
Dear experts, I have created a metric definition and defined its threshold but after I execute which i defined the frequency as daily to test it out, why will it not auto-generate metric data task, like how the metric will auto-generate by the freque...
Which script moves risk assessment to monitor state [OOB]?
Hi Team, I am looking for the OOB script that moves the risk assessment to monitor state from previous state(wch can be Awaiting approval or any thing wch is based on RAM configuration). I tried checking flows,BR,script include but was not able to fi...
Framework field visible in list view but not in the form
Hi everyone. Hope you could help me out. The Framework field is visible in the list view,but is not visible in the form.Upon checking in the Form Builder, the field is already added and there are no UI policies link to it.What might have caused it to...
Assigning Risk Register Risks
Hello! When a risk gets created by a cybersecurity member, the group can see the risk. What is a way to have the risk assigned to a group member OOTB? Thanks,Thomas
Resolved! What is the control compliance status if an indicator returns no value (null)?
For example, an automated indicator tries to collect data from a table, for a particular entity. If there is no data there, the control associated with the entity would have null compliance status (if there was not a previous compliance status deter...
EMAIL Scenarios
What are the scenarios that we are expecting the emails to be triggered for TPRM?
Control Attestation
Hi everyone. We are looking to retrigger attestations on already created controls. Is there a way to do that? Note that these controls have undergone attestations before. User tried to remove the entity type and selecting it again, but it didnt gener...
