Hello, We have a requirement to change the text on the highlighted area. Does anyone know where to change it? It is not a field so I can't just change the label. It seems to be a formatter. This is under the table, sn_risk_advanced_risk_assessment_in...
We have a couple of DDR records that need to be cancelled after the INA was created and the IRQ has been kicked off. The business backed out of the engagement while the IRQ was in "awaiting response". The only option I see for the DDR or the INA is t...
Hello Everyone , I just wanted to understand technical challenges and effort involved while doing Polytech integartion with Servicenow . Regards,Afifa
Hello Everyone,I need to implement a backend validation in ServiceNow to check if an uploaded 7zip (.7z) file is password-protected or encrypted. The requirement is:When a 7zip file is uploaded as an attachment (e.g., in sys_attachment), we need to d...
Hi all, I am trying to set remediation task end date same as issue end date when the remediation task end date exceeds the issue end date while creating it, Remediation task have the default dictionary override 30 days duration from the creation date...
By Bill MartinServiceNow Architect | Risk & Compliance Specialist | TechTalk with Bill | Educator Passing the Certified Implementation Specialist – Risk and Compliance (CIS–RC) exam was, without a doubt, one of the most challenging certifications I’...
Hey everyone,I'm looking for insights on how to best enable business users to report IT risks in ServiceNow. Specifically, I'm interested in establishing a clear link between these reported risks (potentially via SCTasks) and existing Risk Assessment...
Hello All, As in our current BCM process RTO/RPO inheritance works based on cmdb, but now we want it should work on the basis of dependency assessment. For example - if an application is deleted from dependency assessment from a BIA in BCM workspace,...
Hi Everyone, I am having "Group Members" dependency assessment which points to sys_user_members table. I want to add columns like User Phone Number, User Name to that dependency assessment. I am following below article to implement columns but data i...
Dear experts, I have created a metric definition and defined its threshold but after I execute which i defined the frequency as daily to test it out, why will it not auto-generate metric data task, like how the metric will auto-generate by the freque...
Hi Team, I am looking for the OOB script that moves the risk assessment to monitor state from previous state(wch can be Awaiting approval or any thing wch is based on RAM configuration). I tried checking flows,BR,script include but was not able to fi...
Hi everyone. Hope you could help me out. The Framework field is visible in the list view,but is not visible in the form.Upon checking in the Form Builder, the field is already added and there are no UI policies link to it.What might have caused it to...
Hello! When a risk gets created by a cybersecurity member, the group can see the risk. What is a way to have the risk assigned to a group member OOTB? Thanks,Thomas
For example, an automated indicator tries to collect data from a table, for a particular entity. If there is no data there, the control associated with the entity would have null compliance status (if there was not a previous compliance status deter...