Hello,Which issue type (other observation...) and/or Result (e.g track as observation, Track as recommendation) should I select if I want the engagement result to remain at the engagement level as observation and not move to the issue table?Best rega...
I noticed when user will want to combine smart assessments, there is no specific fields or attribute or a criteria that define similarity among assessments. Please see the below screenshot. Looking at the fields, it is difficult for users to identif...
Starting with Rome version it seems there are no OOTB Dashboards in BCM Module. Looking for an upgraded version of the below dashboard that used to be in prior versions...Desperately looking for advice/help in building an upgraded version of the belo...
Hi, We are implementing GRC and noticed that users cannot access the Risk or the Compliance workspace. They all have the sn_grc_workspace.user and I've added this role into the Risk Workspace. When I impersonate the user, I don't see the Workspace me...
Hi Team, I have to achieve below in ==> Bulk update Edit function(using EDIT button) in list view of workspace. But its not working.In native UI its working but not in workspace list view.1. The reference qualifier is not working on bulk update. Eg: ...
hi,1.I have created a inbound flow. email is received the sn_grc_issue table the issue should be created.So it is working fine. The issue is created in the table But in the sys_email table target table and target field is empty . 2.Whenever i reply t...
on clicking the related link "Update entities from filter" on entity type, it generates entities from the entity filter.Which otb functionality does it relies on? how was it built in servicenow?
How can I call GRCUtils().generateProfiles(current, true) in a custom action in Flow Designer? I am trying to create a custom action that functions similarly to the 'Update Entities from Filter' feature.
I have a requirement to change approval mechanism for Policy Exception in which the first approval will be triggered to requester manager and so on. Also approval should be triggered to specified users when approving user clicks on "Request Complianc...
Hello all, Looking for clarity on this conflict I ran into. While running mock IT Risk Assessments in my Dev Instance, I noticed that I cannot select an entity that is already being used in an active Risk Assessment. For example, if I were to selec...
Hi All,Currently, advanced risk assessments are assigned to individual users. Is there a specific role or permission that would grant me access to take all users' risk assessments? If not, what additional steps should I take to gain access to everyon...
Can I change the use of Now Assist and localize it by feeding the data?Or is it that I can't intervene in the learning process of it, I just need to know how to use it.
When we Finalize and Observation, we have a business rule that sets values on the newly created issue. We know the overall business rule is setting values, but with the upgrade to Yokohama, we're seeing where the final value we're setting is not carr...
Hi, I am trying to auto populate 'Department' field based on BIA owner selected from sys_user table. For this I have created Onload and Onchange client scripts. i have additional requirement is if i ovveride Department value to any other value from t...
Hello everyoneso I had a question in attestation part of the control When we selected the attestation and move the control to attest state the attestation respondent has to respond to the attestation. After he submits the attestation the control goe...
