After the recent upgrade of ServiceNow, it has been observed that the Risk Score Rating in the Risk Assessment has ceased to compute. This article aims to analyze the issue, its potential impacts, and suggest a path towards resolution.The following f...
Hi everyone, I’ve noticed that the lifecycle step transitions for issue records don’t appear as UI actions in the Compliance Workspace. It seems like this might be a missing feature or something that hasn’t been fully rolled out yet.Has anyone else e...
Hi everyone,Requirement is add the validation on custom field on GRC Assessment form (only show on the Portal).so, I have created one Due date with date/time data type where we can write the script if anyone know please let me know quickly.you can se...
Please tell me the difference between risk response tasks and issues, or the difference between action items and remediation tasks.Both seem to be for addressing residual risks.
Subject: Best Practices for Capturing Lessons Learned in ServiceNow Risk ManagementHi ServiceNow Community,I'm looking for best practices on how to effectively capture lessons learned within the Risk Management module in ServiceNow. Our goal is to cr...
We are dealing on how to unselect the square selected on the inherent heatmap on the Risk Workspace. It seems that once you select a value you can't just click the same space and all the info shows again unless you reaload the whole page. Looking to ...
Hi Team,We have enabled the Advanced Risk and exploring the automated scripted factors. I have the below requirement and would like know why is this one not working. We are getting the "Impact" initially from the Risk record from the below-I have 5 i...
Hello,Which issue type (other observation...) and/or Result (e.g track as observation, Track as recommendation) should I select if I want the engagement result to remain at the engagement level as observation and not move to the issue table?Best rega...
I noticed when user will want to combine smart assessments, there is no specific fields or attribute or a criteria that define similarity among assessments. Please see the below screenshot. Looking at the fields, it is difficult for users to identif...
Starting with Rome version it seems there are no OOTB Dashboards in BCM Module. Looking for an upgraded version of the below dashboard that used to be in prior versions...Desperately looking for advice/help in building an upgraded version of the belo...
Hi, We are implementing GRC and noticed that users cannot access the Risk or the Compliance workspace. They all have the sn_grc_workspace.user and I've added this role into the Risk Workspace. When I impersonate the user, I don't see the Workspace me...
Hi Team, I have to achieve below in ==> Bulk update Edit function(using EDIT button) in list view of workspace. But its not working.In native UI its working but not in workspace list view.1. The reference qualifier is not working on bulk update. Eg: ...
hi,1.I have created a inbound flow. email is received the sn_grc_issue table the issue should be created.So it is working fine. The issue is created in the table But in the sys_email table target table and target field is empty . 2.Whenever i reply t...
on clicking the related link "Update entities from filter" on entity type, it generates entities from the entity filter.Which otb functionality does it relies on? how was it built in servicenow?
How can I call GRCUtils().generateProfiles(current, true) in a custom action in Flow Designer? I am trying to create a custom action that functions similarly to the 'Update Entities from Filter' feature.
