Policy and compliance module.If the policy owner is off-boarded how policy will be reassigned
If the policy owner is off-boarded how policy will be reassigned and controlled in system in servicenow
Forum Posts
is GRC Business User and Lite User Licenses are separate from GRC operator user licenses
Hi, Is GRC Business User and GRC Business User Lite user roles are part of GRC Operator licenses? (as per the contract it is mentioned as GRC operator which i believe this is GRC users) We have requirement to extend our GRC features and grant busine...
GRC Advanced Risk Assessment - Risk Assessment Methodology - Qualitative Rating Criteria
Hello GRC Experts, I have a question about the Qualitative Rating Criteria for Inherent Assessment in the Risk Assessment Methodology. Specifically, I'm referring to the lower rating interval, the Rating (which is the display name for the rating), an...
Resolved! How do i configure redirect rule?
Dear experts,I have a new problem here, so when a business user have submitted the risk event record, the system will bring him back to the page where the list shows all the risk events, but I want the system to bring him to the page where it shows o...
Resolved! How do I make my filters not editable and removable for certain user's roles?
Dear experts,I would like to ask how do we make my customed filter conditions to be not editable or removable for certain users or roles? For example here, I want to make the opened by and the state here not editable or removable by my business users...
Resolved! Risk Portal deperecated in XANADU Version
As per the documentation ServiceNow says:The Risk portal has been deprecated, and a navigation link has been added to access the new Risk portal.https://www.servicenow.com/docs/bundle/xanadu-release-notes/page/release-notes/summary/rn-summary-depreca...
Operational Resilience - Impact Tolerance and Importance
In Operational Resilience module , as per OOB functionality Impact Tolerance and Importance are populated based on the assessment. My requirement is i dont need any assessment , I should able to manually enter the Impact Tolerance and Importance of t...
Resolved! How to attach individual control to a risk in Risk identification.
How to attach individual control to a risk in Risk identification to access the Risk.
Modify/update the Group factor used in Risk Assessment Methodology in Advanced risk
HI Team, I am working on the advanced risk assessment and facing one issue where I need to update one of the group factor. Basically I have used wrong range in the Qualitative Transformation Criteria tab of the group factor and need to update it. sin...
Resolved! How to trigger a control test?
Dear experts,I would like to ask how to trigger a control test to happen? Because when I want to initiate a new control test I cant seem to find the new button anywhere or create button under the control tabs in the control test tab as well. May I kn...
Need to configure Inherent Assessment based on the impact and lilekhood matrix.
Need to configure Inherent Assessment in a new RAM based on the impact and lilekhood matrix attached.
Resolved! 'Maximum RTO' in Business Continuity Management - Impact category
Hello All, I would like to understand the need of 'Maximum RTO' in the impact category creation form. what happens if i set it to 1 month and my BIA's RTO comes as 2 month. Thank youSunil
Resolved! Heatmap
Hello.Customer is asking: If we have multiple RAM's which share a lot of the same "factors" (duplicate with different names and attached to each RAM's as per: A factor can be used in multiple assessment types, but it can be used in only one RAM. A f...
Can we Save an Assessment without answering the Mandatory Questions?
I am having an Assessment where multiple Mandatory and Non-mandatory Questions are present. When I try to Save the Assessment without answering all the Mandatory questions it is throwing an error as below:As per my understanding we cant's save the As...
Resolved! Inherent Likelihood calculation using a group factor - scripted factor
We have recently implemented Advanced Risk and fairly new to the different factors that are there. In a requirement for calculating the Inherent Likelihood, I have a group factor with about 6 manual factors which are grouped under Likelihood group fa...