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TPRM - Questions Related to Plugins and Sample Questionnaires

Per ServiceNow Documentation (https://docs.servicenow.com/bundle/washingtondc-governance-risk-compliance/page/product/grc-vendor-risk/concept/tprm-configuring.html) , the list of steps to configure third party risk management "requires" installation ...

VM7 by Tera Contributor
  • 1335 Views
  • 3 replies
  • 1 helpfuls

Get Control obj to populate in related list of control overlay

Hello, I need some help on getting control objectives to populate in the control overlays in CAM after I upload the data. Not sure how to accomplish this. The control objectives that were loaded need to be under one control layover that I created.

RandiReyna by Tera Contributor
  • 330 Views
  • 2 replies
  • 0 helpfuls

Resolved! GRC: Risk Response Lifecycle

Hi Everyone,  Just a question, I just want to know what job/script/flow/function create a risk response task for risk assessment?I've been trying to assess a risk record and when I got to the stage "Respond" and click the Create Risk response task it...

ervinpaul by Tera Contributor
  • 837 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to Import Risk statement data using Transform map?

How to Import Risk statement data using Transform mapColumn Given as below:Risk category 1(Risk level 1), Risk Category 2(Risk level 2),Risk Level2 descriptionDo we need to get more columns in excel sheet from client?  @Community Alums 

Tejas9 by Tera Expert
  • 480 Views
  • 1 replies
  • 1 helpfuls

Resolved! Script include to bulk delete company records with no company ID

Hi, I have created a script include to call with a fix script to bulk delete company records WHERE company ID is empty and there are no reference records attached to it (e.g Req item, tiering assessment, risk assessment or issue).    var CompanyClean...

Nabilah by Tera Contributor
  • 498 Views
  • 4 replies
  • 0 helpfuls

Resolved! Configuration Compliance and Policies & Compliance Management

I know that control attestations and indicators will determine whether a control is Compliant. I have a question when it comes to Configuration Compliances being activated as well. How does the Test results from Configuration Compliance work with the...

IRM License

Hi, i have few queries related to IRM enterprise license and IRM Lite Operator license. 1.what is meant by IRM Enterprise license.2.Which roles are comes under IRM Enterprise license.3. what is meant by IRM Lite Operator license.4.Which roles are com...

Shaik22 by Tera Expert
  • 2083 Views
  • 5 replies
  • 4 helpfuls

Resolved! Evidence view or download

Hi, I have attached an evidence for a control. I am able to see the record in the Evidence table and Attachment table. From where can this record be viewed/downloaded by the GRC team members?  I am an IT developer and new to ServiceNow..Thanks in adv...

KrithikaV by Tera Expert
  • 546 Views
  • 3 replies
  • 0 helpfuls

How to set send to in notification based on Integer Field?

Hi Team I am having Integer field If that field value is 0 then notification should send to assigned to's manager and ifIf that field value is 1/2 then notification should send to assigned to's manager  and group 1 and ifIf that field value is 3+ the...

Scheduled job not being trigger email notification

Hello, I have created scheduled job to trigger email notification on Policy exception records where valid_to date is Past Due date. by running scheduled below scheduled job, notifications are not triggering. could you please advise to fix below code....

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