We have recently upgraded from Vancouver to Xanadu,Some defects raised by client post upgrade:-On Risk Response- Acceptance task Additional approvers not following the flow.-Approvers field was missing on risk acceptance task-we added risk approvers...
Hello everyone, According to its description the sn_compliance.library_employee_reader role "provides read access for authority documents, citations, policies, and control objectives to employee users". It's not working though. Despite ACLs in plac...
Hi All, How do I modify the filter on this single score in BCM workspace.
If a plan is in draft state, but the related BIA is archived, is there any way to make changes to the BIA to have them reflected in the plan, or is it required to copy the BIA so that it goes into draft state again?
Hello, I am currently working on an "issue management" I need "Scripting" for the business rule for the below User story: When the "Assigned to" field is filled, the "issue manager" field should be auto-populated. I've included for you below the Scre...
I am seeking to understand the relationship between components in GRC. As I understand now… An organization’s policy is to have “policy statements” attached to it. Those statements have associated citations which in turn have controls which could/sho...
How all the four module in servicenow inter-linked.(Policy & Compliance, Risk Management, Audit Management and Vendor Risk Management). Is there any presentation???
Hello all, When I go to an engagement record in Audit Management and navigate to the related list. On the 'other issues' tab, when I try to create a new record from the 'New' UI action in the classic ui, the record is not being submitted and I recei...
We have our corporate policies mapped to UCF Citations and other citations imported for authority documents. We need to create a list view report on following scenarios. Is there a way apart from database view, we can achieve this. 1. Control Objecti...
I have a doubt to be cleared from the GRC community. Usually, we draft the policies and every policy statement in the policy are created as control objectives under the policy. Similarly, Standards, Procedures, Operational Manuals also can be create...
How metric data task flow works?Linear stages New->In progress->Awaiting approval->closedTo whom approval is send? what could be the reason of not sending the approval?@Community Alums
We have client that decided to use SSO for their SN access which most people considers best practice. Then the client purchased Vendor Risk Management and based on the SN defined standard VRM vendor user management workflow* and the large number of v...
Hi, We are looking to import risks and controls that are currently being managed on spreadsheets to ServiceNow IRM. Would we be able to populate the related list with the excel import (for example. would we be able to populate the control a risk is r...
Hello all. Our company is still operating under the Legacy GRC skull entitlements, which I believe it stopped enhancements back on Madrid or New York. But it is still up and running. Does anyone know when the legacy modules go to end of Support? Tha...
Hi, I'm configuring risk workspace overview tab variant which is created on risk default record pre details: https://instancename.service-now.com/now/builder/ui/pc/6cce1b7131eb1110f877707813070e22/I try to add components in ui builder to a container ...
