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Path to learn GRC

Hello, I am a ServiceNow Admin/Developer. We have a requirement to learn GRC module and i do not have any idea how to start with GRC and what can be the best source to learn. I have gone through now-learning but its very hard to learn over there. Can...

anvitha ash by Tera Contributor
  • 1802 Views
  • 7 replies
  • 1 helpfuls

Risk Event > Risk Statement field (Tree Picker not working)

Form : Risk Field : Risk StatementTree Picker documentation : https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/common-ui-elements/concept/c_TreePicker.html As per documentation, Tree Picker can be enabled for any table...

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Link between Policy and Knowledge article not working

Hi guys!When I update my Policie and it is approved, the state changes to Published but this message appears: "Could not create new knowledge article version" and the KB is not updated.Do you know what the problem is?

mila_ by Tera Contributor
  • 399 Views
  • 3 replies
  • 0 helpfuls

Business Continuity Management vs Operational Resilience

Hi ,  I was looking into the definitions of the BCM vs Operational Resilience applications (see below), and I am not able to understand clearly what the difference is between these two apps? When would you use BCM only vs Operational Resilience ? Ple...

VM7 by Tera Contributor
  • 2425 Views
  • 3 replies
  • 1 helpfuls

Workspace "Add" button stoped working after Washington upgrade

Hello,I am facing issue with Adding extra control objectives to Indicator templates.Compliance Workspace -> Control monitoring -> Indicator templatesThe button "Add" does not add Control Objectives to the list (look at screenshot). It happened after ...

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bartk by Tera Contributor
  • 666 Views
  • 7 replies
  • 3 helpfuls

Resolved! Authority Doc - Citation - Policy - Control Objective

Hi all,  I the Authority Doc is a summary and reference to external legislation/regulation that breaks down into citations that are smaller parts, that describe in detail specific parts of the Authority Doc, The Policy is an adaptation of the regulat...

dev_K by Tera Contributor
  • 1596 Views
  • 5 replies
  • 5 helpfuls

How to customer advanced risk assessment "Control Assessment" form?

I have some business requirement to display another control fields in the control assessment form. (OOTB.png) I find the UI Page[advanced_assessment] and I can modify Line 266-277, then I am able to add a new column on the form.( Please refer attache...

ESL by ServiceNow Employee
  • 729 Views
  • 3 replies
  • 0 helpfuls

GRC: Business Continuity Planning GeneratePlanPdfUtilBase

Hi community, looking at guidance to understanding this Script Include:   var GeneratePlanPdfUtilBase = Class.create(); GeneratePlanPdfUtilBase.prototype = { initialize: function(planSysId) { this.planTable = 'sn_bcp_plan'; this.p...

BrainPanda by Tera Contributor
  • 373 Views
  • 1 replies
  • 0 helpfuls

Study Material for Risk and Compliance Cert

Can someone please help in providing the references for study material ofor CIS - Risk and Compliance certification? I can not find any practice questions on quizlet. I am studying the key modules, but some example questions would help greatly.

breana2014 by Tera Contributor
  • 1413 Views
  • 2 replies
  • 4 helpfuls

Resolved! Add Plans UI Action Default Filter

I am looking to edit the Default filter conditions for the "Add Plans" UI Action found on the "Impacts" Related List of Exercises.  It currently defaults to only show Approved Plans.  I have not been able to find this UI Action anywhere within the sy...

Add plans UI Action.png Default Filter.png

Resolved! ITSM - GRC

Hi,  How GRC and ITSM modules are linked to each other? Any examples?

dev_K by Tera Contributor
  • 737 Views
  • 1 replies
  • 1 helpfuls