HelloAny one got some nice explanation how does Automated Factors work - practical ?All trainings are only about manual. I'm running my tail to understand this.Customer is asking:If we have an automated factor on a RAM and the factor looks at changes...
Hi All, Im trying to get the choice values of factors which is in Risk assessment form. These factor choice values are stored in risk factor response table. Based on factor response choice values, we need to show error message in Risk assessment for...
I would like to know about the use cases of Framework Profiling in NICST CSF accelerator. 1. How you will be creating targets, orient targets, create activity, create gap analysis, create action plan2. Any workflow explaining which activity to be do...
Hi all, If you know about patch upgrade(Practical) Washington DC can anyone share the doc/video.
Are there any good free resources to help me understand the policy life cycle in ServiceNow GRC Washington D.C.? I'm trying to get a better understanding of the workflow and configuration options that are available out of the box.
Hi All, I have a clients' requirement for integrating Surveys and Regulatory Change Management, The use case is, a Survey should be sent out based on the schedule job and the answers from the Survey to me captured in the Regulatory Alerts. Can any on...
Hi, We are implementing the NIST CSF Use Case Accelerator and would like to delete the policies that are out of scope from the instance as they are not needed for the customer. I have tried various options, such as deleting records, removing rel...
I'm making changes to the document section for all BCP templates. Aside from creating new BCPs, how can we update existing plans that only need this one change? It seems that copying doesn't pull the updates. With 750 plans on hand, I can’t ask every...
I've input wrong information in GRC. Can I edit?
We are new to GRC module (IRM) so we have purchased around 10 licenses to be provided to the Sr. Team. But we do have users who just reads only risk records (does not perform any action other than read only). What would be the best approach or best p...
As part of RCM process, action tasks are created to potentially update GRC records (authority documents, citations, control objectives, etc.). What is the best way to track versions/history of updates made to these records as a result of the regulato...
Hi TPRM experts Vendor risk management (VRM)/Third-Party Risk Management question:is it possible to “re-score” an assessment that has already been reviewed after refreshing the questionnaire/risk scoring configuration?#vendorRisk#TPRM
Hi I have a requirement on the issue table (sn_grc_issue) to autopopulate the issue_manager field to user X if issue_source= indicator failure and the entity referenced in the profile field has entity type (sn_grc_m2m_profile_profile_type) Y. On th...
When we open Risk/ Compliance Workspace is there any setting where the customer can open the 'Details' related list instead of 'Overview' related list after opening any form form the list.Also can we set default view in the Workspace? Please refer th...
Hello community,I’m encountering an issue with a UI Action List field type, the (OOTB) field "Take attestation" (see details below) is not functioning as expected in Workspace.Details of the field:Table: Assessment Instance [asmt_assessment_instance]...
