Hi all, I have a few queries regarding entity hierarchies and risk and compliance score roll ups. Could anyone please answer them? Thanks in advance.Question 1:Is there a way to have multiple entity class hierarchies on the same instance?For example,...
Hi Team,I don't want to return or run this script current RAM from excel sheet or staging table is empty answer = (function transformEntry(source) { // Add your code here if(source.u_current_ram != ""){ var retRam = new GlideRecord("sn_ris...
Hello Team,Could you please let me know that how can we add our custom/new icon on the workspace and redirect it to other page. Thank youPrajwal
Hey everyone, I'm currently using the ARA workspace and trying to locate where specific buttons are defined. I'm particularly interested in the buttons like 'Move to Residual Assessment','Move to Control Assessment' and 'Move to Inherent Assessment.'...
Client wants to do Citation level attestation. From the below approaches, what would be the best in terms of saving development efforts and any other suggestions ?1. Approach 1 : Citation Form (draft > attest > review > active > retired)Create a proc...
I have installed Third Party Management Product in our sandbox environment. Unfortunately, upon viewing Vendor Management Workspace, Due Diligence Dashboard is missing. I also checked the list pages in UI Builder and I still can't find the page for D...
Are there any tutorials from ServiceNow Learning that cover how to customize report templates? I've done a quick search and didn't see anything, but please let me know if I've missed it. I'm most interested in learning how to customize report templat...
Hi Everyone, Just want to ask on how to modify the "Take Attestation" form screenshot below. I tried to follow the instructions in How to Expose additional fields on the Attestation - ServiceNow Community and Solved: Show fields for an attestation -...
We're using Evidence Requests to request documentation while planning an audit. We want to gather evidence (maybe a sample of journal entries for testing a financial control) and then attach that evidence to an audit task, so that it's available to ...
we send out some assessment surveys to end users. when they respond, the responses are saved in metric response table. But i can see some records are updated by a user named 'guest'. What could be the reason. we do have a user named 'guest' in user t...
ServiceNow Automatic Email Reminder for Approvers on Policy Exception form of GRC module - 3 days past the request was raised- 7 days past the request was raised- 14 days past the request was raisedCould you please provide steps by step to setup thes...
I have created a declarative action assignment called "Edit" which should be able to add records to the table. It is working fine in ServiceNow backend but not in BCM workspace.Attached are the images to demonstrate, can someone help why I am unable ...
earlier it was updating the record when record got match with the entity and current RAM combination but now it is inserting it for the same file even though record matched with entity and Current RAM combination. No other script is written for th...
We have a requirement to migrate Advanced Risk Assessment from native UI to workspace UI. However we are not able to replicate it as we identified its a component named :"Advanced risk assessment 1" and we are not able to modify it.Kindly suggest wh...
Hi, We are trying to change the currency type from $ to Yen in workspaces. In classic there is an option to change but in workspace there is no option to change the currency type. Thanks,CD
