How to configure the document header for Control Attestations

For Control attestations, there is a default header that displays Entity and Control names.    I'm aware of changing the additional description fields like Category, Classification, etc using the Document Title (screenshot below). I want to change t...

Change color of button text in UI Builder

Hi community,Hoping for a solution on below - Within Compliance workspace, I have a requirement to somehow highlight the count of Overdue records under My Tasks in the right side (highlight in yellow) - These counts are basically configured as button...

Restricting Field Visibility in Edit Popup Without Modifying Workspace View

Hi All, I'm currently working with a compliance workspace where we have an 'Edit' button enabled for records in a list view. Upon selecting a record and clicking 'Edit', a popup appears displaying all the fields associated with that record.I'm seekin...

Update assigned to field

Hi, Control owner field is on Control(sn_compliance_control) table. Assigned To and Evidence Execution fields on Control Executor(sn_audit_control_compliance) table. If we select control owner, assigned to have update, Only for Evidence Execution fie...

Approval reminder notification is also triggering to the approvers who already approved the record

Hi All,I have got one requirement to send 3 reminders to the approvers on Policy Exception after 3, 7, 14 days of request creation and I followed below steps to fulfill this requirement :1.Created Event 2.Created Email Notification (Put 2 days ago ju...

notification

i have a notification running on issue table that whenever a new issue is created(when- record inserted or updated). it triggers notification for control owner. now modification required that when control name is " CM-99 technical control". notificat...

How do I create a PDF Generation that prints all BIA records from the same department into 1 PDF?

Working on BCM, and the client wants us to utilize a custom PDF Generation button that takes the OOB pdf generation from a single BIA record, and combines all of those BIA records into one PDF that share the same department. Is this possible? I'm not...

VRM Supplier Documentation Retention: How to auto-delete vendor docs after a time period

I am fairly new to ServiceNow development work. I am managing the VRM module and want to set up a way for our supplier-provided documents to be automatically deleted from the server once we complete our third-party due diligence.  I anticipate needin...

Is it possible to send the approval to assigned to's manager and particular group at a same time?

Hi Team, Is it possible to send the approval to assigned to's manager and particular group for the same record at a same time?If yes then How, and how the approved or reject logic should be developed this

Field is not updating

Hi,'Control Executor'(List Field- user table) field is on Control(sys_compliance_control) table. 'Assigned To' and 'Evidence Execution' fields on Control execution(sn_audit_control_execution) table. condition : Evidence execution is Manual and for ex...

How to display the result when the potential risk is closed in the employee center portal.

Issue seeing the Privacy assessments on ServiceNow Portal

Hello, I am running into an issue when i try to take a privacy assessment, i do not see any of the questions listed from my template in the customer instance. I tried to replicate this on my PDI, and it works fine with the same template and OOB confi...