Control Attestation Scoring through Smart Assessment

NirmalyaB
Tera Contributor

I have enabled Scoring on the Smart Assessment targetted to Controls. However, I am unable to see the aggregated scores on any attribute be it on the Control Attestation record or on the Controls record. Any insights into this would be great!

9 REPLIES 9

Hello. When I go to sn_smart_scoring_metric_instance, I see below. When you say flow to populate tables, I am not sure what you mean.

 

How would one build a report to show the score of the questions, the sections, and the overall score? Each section has a different weight. I am surprised there are not some out of box reports for this. Thank you.

 

 

 

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Teju Chinthoti
ServiceNow Employee
ServiceNow Employee

Hi @gconn 

To report on sub-scores or section-level scores, you can use the sn_smart_scoring_metric_mapping table. This table maps each Metric to its corresponding Template and Section.

  • If the section field on a metric mapping record is populated, the metric is specific to that section.
  • If the section field is empty, the metric is defined at the template level

    To identify which section each score (in metric instance) belongs to: Join metric_instance.metric → metric_mapping.metric

This will allow you to filter and report on scores by section.

 

Than you for the response. I can see the section score, but the section have a weight and I want to see the total score of the assessment. Say I have 9 sections, each section has a score of 3. I am seeing 27 as the score but I want to see the weighted score based on the configuration for the sections. Again, thank you.

Thanks you for all the information you give to us, that really help full.

I did not understand how we could map the metric table to the right table.

In my situation I got the metric result in the table but I need to send this result to the BCM module to assign the the Recovery Time Objective in a BIA assessment.

could you give more information on how to assign the result scoring from ASE to a RTO in a BIA in BCM module.

Regard

LucL
Tera Contributor

I make a typo instead ASE I would like to talk about SAE (Smart Assessment Engin)

send scoring to Recovery Time Objective table in a BIA template in module BCM (Business Continuity Management)