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‎03-20-2019 07:11 AM
Hi all,
I am wondering how I can find out why my controls are automatically being retired when I complete an Indicator Task. No matter if it passes or fails, when I complete an Indicator Task, the Control that it pertains to is retired, which then closes any Issues that get generated by the Indicator Task.
I guess my question is, "what's the best way to identify any and all scripts or rules that are changing the State field of the Control?" - I've spent hours pouring through the rules for Controls, Indicators, Indicator Tasks, and Indicator Results and haven't found anything that should be making the control automatically retire and I feel like there must be a better way to go about this.
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Policy and Compliance Management
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‎03-25-2019 12:56 PM
I've checked the profiles and they are all active. I eventually found that there was a Business Rule which was closing the Controls when an Indicator Task was closed (I think it was a rule in the task table that was inherited to sn_grc_indicator_task. I had to deactivate the rule which I don't think is ideal because it would affect how other types of tasks operate.
I'm still not sure why that rule would be making the control inactive, but it was happening.

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‎03-20-2019 07:49 PM
Can you please check the profile associated. Controls will automatically retire if the profile they are related to is inactivated or deleted.
Let me know if it helps.
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‎03-25-2019 12:56 PM
I've checked the profiles and they are all active. I eventually found that there was a Business Rule which was closing the Controls when an Indicator Task was closed (I think it was a rule in the task table that was inherited to sn_grc_indicator_task. I had to deactivate the rule which I don't think is ideal because it would affect how other types of tasks operate.
I'm still not sure why that rule would be making the control inactive, but it was happening.