- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-11-2024 06:11 AM - edited 10-11-2024 06:15 AM
Hello everyone,
According to its description the sn_compliance.library_employee_reader role "provides read access
for authority documents, citations, policies, and control objectives to employee users".
It's not working though. Despite ACLs in place for the specific tables, Users with this role can't access them.
What am I missing?
It would also be interesting to know what the difference between this role and the sn_compliance.reader role is.
Thanks in advance!
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-13-2024 09:14 PM
Hi @ Arta ,
sn_compliance.library_employee_reader this will not provide you module visibility but if you type in "sn_compliance_authority_document.list" from the filter you will be able to see the record
For module visibility you need to add "sn_compliance.reader"
ex: Authority Document
If would like see modues for "sn_compliance.library_employee_reader " add this role by editing module >visibiliy> Roles
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-11-2024 10:26 AM
Hi @ Arta ,
sn_compliance.library_employee_reader does give access to authority documents, citations, policies, and control objectives , pls verify ACLs (may be use access analyzer)
ex for ACL autority doc: https://yourintancename/sys_security_acl.do?sys_id=1c7abd91d7301200d77c83e80e6103ed
User:
and this role sn_compliance.reader gives read access to all the Policy and Compliance modules including Entities,issue, Indicators etc.
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-11-2024 12:20 PM
Hi Hemanth,
thank you for your reply.
The thing is I already checked the ACLs also using the access analyzer. The read access passed, so technically I should be able to access the tables. But it's not working for some reason. The tables aren't even listed in the menu.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-13-2024 09:14 PM
Hi @ Arta ,
sn_compliance.library_employee_reader this will not provide you module visibility but if you type in "sn_compliance_authority_document.list" from the filter you will be able to see the record
For module visibility you need to add "sn_compliance.reader"
ex: Authority Document
If would like see modues for "sn_compliance.library_employee_reader " add this role by editing module >visibiliy> Roles
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2024 11:20 AM
That's it. Thank you!