Hi All,A custom role for external fulfillers and their only access should be tickets assigned to them. Other modules should be hidden. i.e. if the external user only has tickets on the Incident table, they should only be able to see their tickets fr...
Hi,In the catalog item if based on the Category sub category values will be displayed and based on the sub category issue type values will display.Here my requirement is if sub category and issue type values are same then once i select sub category i...
Hi,Multi-Select Box i can't see it in the catalog item field type please help do i need to configure something. my requirement is i want to select multiple values from the dropdown which field type should i need to use. Thanks,
Hi,I want to put one condition so that it will take only Active sub categories please help.In the above Screen i want to fetch only Active true Sub categories. please help me how can we achieve Thanks,
Hi,I have created a onChange client Script auto populate the user's mobile number, but it is not working as per the expectation.please find the below mentioned SS onLoad: onload is working fine but onchange is not working. Thanks, Thanks,
Hi,Auto populate is not working for the end users any reason why ? I have written the onChange client script which will run only for the admin users. i want the same functionality would be for the snc_internal users as well.which is not working as ex...
Hi,In the ServiceNow, reports if i share it to the end users time of the issues are different how can manage this kind of problem.for example if i share it to a reports consists of 10 incidents under the same if any user from Kuwait/abhu dhabi or So...
Hi ServiceNow Folks, I need a help on to create a catalog task at next day morning at 6 AM through workflow when 'Expiration date' (date type only) variable is today. I have used timer activity but it's not working as expected. I have written followi...
Hello community,I want to the functionality when all feedback task gets resolved or closed related to knowledge article then knowledge article should gets unflagged.I will be grateful with your help.Thank you!
Hi Team , while clicking on the emoji , coming as undefind (function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action, /* Optional Glid...
Hello Everyone, I want to add text after Included item: under Choose option Page on Order guide,Please find screenshot for more clarity, Don't know how to configure, Appreciate your help on this. Where this Choose option page is stored ?
Hello Everyone, Is there a way of creating an Incident or a Service Request from an inbound email. Currently, ServiceNow is only creating Incidents using the inbound email action. We want to if we can create either an incident OR populate a generic...
Hi how does the client script differentiates which g_scratchpad variable it's utilizing if there exist more than 1 g_scratchpad variable with the same variable name and defined on the same table. TIA
In order guide I have to pass the requested for field which user entered to all other catalog items without affecting the existing individual catalog item behavior how can it's made? #orderguide
