Guided Learning: ITSM fundamentals
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Resolved! workflow if condition script required

I have created workflow as per requirement if after creation of catalog task to fulfillment group Servicenow group up to here is fine. After that I have kept the If condition Please help me how to kept the if condition for this requirement.catalog ta...

Standard change state transition

Hi Team,  Although I created record for state transition from implement to review, with condition script which check if there are no active tasks and also checked 'automatic transition'.But when I close all tasks in implement state, still change is s...

rambo1 by Tera Guru
  • 936 Views
  • 2 replies
  • 0 helpfuls

Resolved! Custom Date Format

Hi Team, We have a requirement where a field should display 'Wednesday, May 10, 2023' whenever we select a specific date in another date field in a catalog item.Kindly let me know how this can be achieved. Thank you in advance.

Instance Login Issue

Hello everyone,We are facing an issue where we are unable to log in to the test instance, even when we enter the correct credentials. Could you please help us with this?For more information we have attached the screen shots.Thanks!!

Aditya37 by Tera Contributor
  • 994 Views
  • 3 replies
  • 2 helpfuls

Transform Map Deletion Action

Hi Team, Need your suggestion here! I have an excel sheet which contains 10 records and in ServiceNow there is one table which has 15 records. I need to delete/inactive all those extra 5 records while I am doing transform using import set. Please ass...